Quality Assurance Associate – Complaints Position Available In Broward, Florida
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Job Description
Quality Assurance Associate
- Complaints ttg Talent Solutions
- 3.8 Coral Springs, FL Job Details Temp-to-hire $22
- $26 an hour 2 hours ago Qualifications Microsoft Word Biology CGMP Microsoft Excel GMP Complaint handling Mid-level Bachelor’s degree Pharmacy Associate’s degree 2 years Communication skills FDA regulations
Full Job Description Job Title:
Quality Assurance Associate
- Complaints (1st Shift)
Location:
Coral Springs, FL Job Type:
Temp to
Perm Industry:
Pharmaceutical /
Research & Development Schedule:
1st
Shift Compensation:
$22
- 26/hr (based on experience) About the Opportunity Our client is a mission-driven pharmaceutical company focused on innovation and patient outcomes.
With robust R D capabilities and a portfolio spanning generic and branded products, the company emphasizes quality, scientific progress, and people-first values. The Coral Springs facility plays a key role in the development of inhaled and nasal drug products. Position Summary The Quality Assurance Associate
- Complaints ensures the efficient intake, investigation, and closure of product quality complaints.
The role is vital to supporting regulatory compliance, enhancing customer satisfaction, and contributing to continuous improvement efforts within the QA function. Key Responsibilities Manage the full complaint lifecycle including intake, documentation, sample assessment, investigation, and resolution. Ensure adherence to internal procedures and applicable regulatory standards. Collaborate with cross-functional teams and external partners to gather data and drive root cause analysis. Record and track complaint data in electronic quality systems (e.g., TrackWise, MasterControl, Veeva, ETQ). Contribute to complaint trend reporting and support internal audits and inspections. Support QA projects and compliance activities as directed. Qualifications Associate’s degree in a scientific discipline (e.g., Biology, Chemistry, Pharmacy); Bachelor’s preferred. 2+ years in a GMP-regulated or pharmaceutical setting, ideally with complaint handling experience. Working knowledge of FDA regulations and cGMP practices. Experience with EQMS platforms is a strong asset. Strong written and verbal communication skills. Proficiency in Microsoft Word, Excel, and standard office software. Physical Requirements Regular sitting, standing, and walking. Occasional lifting (up to 15 lbs). Work environment includes office and lab support areas. Why Work With Us? At ttg, “We believe in making a difference One Person at a Time.” Join us in advancing healthcare through precision and care. IND 2