Quality Assurance Specialist (Manual Testing) Position Available In Pinellas, Florida

JOB TITLE

Quality Assurance Specialist (Manual Testing)

JOB LOCATION

St. Petersburgh, FL

WAGE RANGE

•: $70-75/hr.

JOB NUMBER

36000769 REQUIRED

EXPERIENCE

Qualifications Operations and systems of assigned functional area Basic investment concepts, practices and procedures used in the securities industry, principles of banking and finance and securities industry operations and/or financial markets and products, as required by assigned functional area Identifying and resolving systemic and operational issues Operating standard office equipment and using required software applications Proficient in Excel (formulas, pivots, and v look-up) Attend to detail while maintaining a big picture orientation Read, comprehend and apply business-related information Interpret and apply policies and identify and recommend changes as appropriate Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment Communicate effectively, both orally and in writing Work independently as well as collaboratively within a team environment Establish and maintain effective working relationships at all levels of the organization Degree and a minimum of two (2) years experience in operations Any equivalent combination of education, training and/or experience approved by

Human Resources Bachelor’s:

Accounting, Bachelor’s:

Business Administration General Experience – 7 to 12 months

JOB DESCRIPTION

Responsibilities Under general supervision, uses knowledge and skills obtained through experience and/or training to assist with the overall review of improving operational efficiencies and assisting with special projects May provide guidance or training of other associates for assigned area of focus Detailed instructions and established procedures and prescribed guidelines are provided to perform a variety of tasks requiring some evaluation, originality or ingenuity in making routine decisions Recommends solutions to moderately complex problems Extensive contact with internal customers and external contacts is required to identify research and resolve problems Works closely with team members to identify opportunities for improving efficiencies related to improving operational compliance Assists in handling escalated issues in an urgent matter to mitigate potential risk of financial loss to the client and/or firm Gathers information on error activity and reviews results with supervisor to determine root cause; implements action items based on management recommendations for avoiding future errors Assists with the monitoring of various audit controls and functions to ensure appropriate procedures are being followed Works with supervisor to develop reporting methods that identify progress against identified errors Assists supervisor with identifying training needs that will improve inefficiencies Assists supervisor with the development of training materials to address areas identified Conducts necessary group and individual training related to improving operational compliance Maintains records of training activities and participants to generate accurate reports At the direction of a supervisor, works on special projects focused on increasing the effectiveness of audit functionality to ensure compliance with appropriate regulations Assist with compiling and maintenance of reports generated involving auditing/compliance functions Performs other duties and responsibilities as assigned Analyzing operational processes and identifying opportunities for improvement Provide cross-training and coaching related to those areas assigned to Learn and apply complex financial regulations to daily functions Partner with other functional areas to accomplish objectives Serve as a role model and lead others in providing a high level of customer service Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities • While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. PDN-9ed16340-f79c-4c32-b1dc-3af4eb8c9f0b