Quality Control Specialist II Position Available In Greenville, South Carolina

Quality Control Specialist II
Full-Time
Office/Clerical
Greenville 125 East Broad SC, Greenville, SC, US
30+ days ago

Requisition ID:

7377

Salary Range:

$38,769.00 To $57,876.00 Annually

Job Title:

Quality Control Specialist II

Reports To:

Loan Operations Manager

Direct Reports:

N/A

Salary Grade:

7
SUMMARY
Responsible for reviewing varies processes within Loan Operations via the QC Workflow queues. Identifying errors or deficiencies in processes and documenting the results of each review. Assist in compiling and producing daily and weekly reports. Maintain training and procedural updates.

EDUCATION AND EXPERIENCE REQUIREMENTS

Associate’s Degree in finance, accounting, business administration, or related field. Minimum of three years of experience in Quality Control, Quality Assurance, or related role.
Participate in all required compliance training, as well as internal and external training programs, online training, meetings, or other education events as assigned by Loan Ops and Bank leadership.

JOB FUNCTIONS

Conduct Quality Control Review for various banking operations; including loan origination, underwriting, document processing transactional activities, flood and etc.
Test to evaluate the effectiveness and efficiency of existing process. This includes analyzing data, reviewing documentation and performing sample checks to identify any deviations, errors, or weaknesses in control measures or processes.
Maintain documentation of quality control processes, findings and recommendations. Summarize results and document results on designated form and /or testing systems.
Address and follow the process for resolving Credit Reporting Disputes.
Transmit out-of-cycle updates to Credit Reporting Agency when inaccurate information has been identified.
Adhere to Corporate and Loan Operations policies and procedures as prescribed.
Exemplify behaviors in alignment with bank’s vision, mission, and culture; exhibit professionalism at all times.
Provide world- class service to internal and external clients with a sense of urgency and positive attitude.
Demonstrate exceptional organization and time management skills and the ability to balance competing priorities to meet multiple deadlines.
Meet SLA.

REQUIRED SKILLS/ABILITIES

Excellent Verbal and written communication skills are required.
Proficiency in Microsoft Outlook, Word, and Excel.
Ability to think critically and problem solve with limited guidance.
Knowledge of federal and state banking regulations.

SUPERVISORY RESPONSIBILITY

This position does not directly manage employees.

WORK ENVIRONMENT

United location within the footprint

POSITION TYPE

This is a full-time position that requires schedule flexibility to work evenings and weekends as needed.
TRAVEL
This position does not require travel. OTHER
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.