Quality Analyst Position Available In Richland, South Carolina

Quality Analyst Capitol Bridge, LLC. – 3.0 Columbia, SC Job Details Full-time $45,000 – $49,000 a year 4 hours ago Benefits Paid holidays Dental insurance Paid time off Vision insurance 401(k) matching Qualifications CRM software HIPAA Mid-level Quality assurance 2 years Documentation review Full Job Description Capitol Bridge, LLC is seeking a full-time Quality Analyst to join our Disability Applicant Support team. The ideal candidate will conduct audits of completed case packets to ensure accuracy, completeness, and compliance with SC DHHS guidelines.

Pay and Benefits:

Base Rate:

$45-49k per year Health, Dental, and Vision benefits 401(k) plan with company match Paid holidays Paid Time Off (PTO)

Key Responsibilities:

Conduct detailed reviews of all completed packets before submission Identify errors or omissions and provide timely feedback to front-line staff Collaborate with Team Leads, Supervisors, Quality Lead and PMO Quality team to improve documentation standards Document audit findings and contribute to monthly trend reports Participate in calibration sessions to maintain QA consistency

Duties and Responsibilities:

Perform pre-submission quality reviews to ensure all documentation is complete and accurate Record common audit findings and communicate improvement areas to Training and Operations Ensure adherence to audit criteria aligned with SC DHHS requirements Assist in developing updated audit tools and quality protocols Serve as a subject matter expert on quality assurance best practices Maintain organized and accurate QA records for reporting and compliance Support continuous improvement initiatives in collaboration with program leadership

Education and Qualifications:

Minimum 2 years of experience in quality assurance, audits, or compliance roles Strong attention to detail and documentation review skills Familiarity with CRM systems and HIPAA-compliant workflows Ability to deliver constructive feedback and support quality culture Organized, dependable, and capable of managing deadlines and audit volumes Reasonable Accommodation If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. EEO Statement

CAPITOL BRIDGE

is an Equal Opportunity Employer. All employment decisions at

CAPITOL BRIDGE

are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Texting Notice We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt out at that time.