Customer Quality Liaison Position Available In Marshall, Tennessee
Tallo's Job Summary: The Customer Quality Liaison role in Lewisburg, TN involves serving as the primary point of contact between customers and the company. Responsibilities include identifying, tracking, and resolving customer quality concerns, as well as aiding in root cause analysis and executing effective rework methods. Candidates must have knowledge of GD&T, production processes, and inventory management. The position also involves problem-solving, generating new forms/work instructions, and supporting Quality Technicians and Weld Analysts. Interested applicants can apply by submitting their cover letter and resume.
Job Description
Customer Quality Liaison 3.0 3.0 out of 5 stars Lewisburg, TN 37091 Provide liaison service between customer and company to serve as first point of contact. Identify, track and resolve customer quality concerns. Establish and maintain effective work relationships with the customer. Determine and execute effective rework methods and aid in root cause analysis. GD&T – Must be able to read, interpret and understand blue prints. Production Process – Should have a general knowledge of several production processes and how parts are produced and how characteristics impact downstream customers. Understand non-conforming materials (use inventory management). Sort through non-conforming material as necessary to aid in disposition. Assist with running any extra testing required as part of validation process after quarantine. Problem solves (work with operations on shift to determine root cause of material on hold and make the appropriate changes to limit the amount of material placed on hold). Assist with or answer 8D assignments on customer rejects. Ability to generate new form/work instructions/checksheets. Assist the Quality Manager and Quality Engineer as assigned and with PPAP’s. Support and fill in for Quality Technicians and Weld Analyst positions when needed Must have the ability to make quality decisions on production parts when necessary. Assist with organization and set up of outside sort or rework activities (Vendor) To learn more about Multimatic, check out our youtube channel – https://www.youtube.com/watch?v=psOjJIh3t90 If you are interested in this position, apply by sending us your cover letter and resume. We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted. As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.
