Senior Utilities Specialist – Wastewater Infrastructure Repair Position Available In Wake, North Carolina

Senior Utilities Specialist

• Wastewater Infrastructure Repair 
  Salary $45,245.00
• $73,150.00 Annually Location Wendell, NC Job Type Full-Time Job Number 2025-00457 Department PU Sewer Maintenance Opening Date 04/30/2025 Closing Date 5/14/2025 11:59 PM Eastern Work Hours Monday
• Friday; 6:30 am
• 3:00 pm Hiring Range $45,245.00
• $58,924.

00 DESCRIPTION
BENEFITS
QUESTIONS
Job Description This position functions as the primary Field Supervisor for one or more construction crews assigned to the Repair Program within the Sewer Maintenance Division. Crews within this program are tasked with repairing deficiencies found within the sanitary sewer collection system, as well as responding to emergency calls. Incumbents provide direct crew supervision, jobsite planning, resource allocation/coordination, emergency call response investigation, and work documentation functions.

Work Hours:

Scheduled working hours are Monday through Friday from 6:30 am to 3:00 pm. This position carries with it an on-call requirement which includes 8 hours of paid standby time per on-call week, plus the potential to earn overtime pay at 1.5 times the normal hourly rate for hours worked over 40.

Work Location:

This position will report to the Public Utilities Water Distribution, located at 1715 Wendell Boulevard, Wendell, NC 27591. The benefits of being a

City of Raleigh Senior Utilities Specialist:

Qualifying Senior Utilities Specialists are eligible for training certifications that provide stipends of additional 12.5% to base pay
Education provided to learn Water Distribution/Wastewater Collection Operator standards and earn certifications
Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam Duties and Responsibilities Serves as the first level supervisor for labor and equipment operator staff, by assigning work and monitoring work completion. Guides staff in the selection of proper maintenance tools and equipment for tasks
Ensures work is performed following established safety policies and procedures and applicable codes and regulations
Assists with general supervision and personnel functions of direct reports, to include hiring, promotions, transfers, disciplinary actions, termination, and performance evaluation activities
Performs quality assurance checks on completed work and electronic work orders
Assists with training new and current employees on work processes, safety procedures, and other necessary work tasks
Conducts work notification to affected customers prior to work commencement. Follows up with customers regarding various work-related issues or concerns
Marks work areas and submits utility locate requests via the NC 811 system
Directs oversight and guidance of heavy equipment operators who excavate sanitary sewer mains, manholes, and other appurtenances within the public right of way, in close proximity to adjacent utilities
Plans, monitors and reviews daily work activities. Monitors inventory, resources and materials needs; initiates orders for resources based on requirements; may work with contract workers and trade specialists by scheduling and coordinating repairs and maintenance services.
Oversees setup/teardown of traffic control work zones and various safety equipment including trench boxes, hydraulic shoring, and confined space equipment. Monitors such work to ensure applicable rules and regulations are followed
Instructs staff completing various manual labor tasks such as loading/unloading equipment, setup of traffic control work zones, setup of combination jet/vac sewer cleaning truck, opening manhole covers, inserting cleaning nozzles into sewer pipes, monitors cleaning operations to identify any issues, teardown of equipment, routine cleaning of truck and tools
Documents work progress and completes electronic work orders
Responds to customer generated calls and investigates reports of issues to determine appropriate corrective actions
Responds to sanitary sewer overflows. Oversees crews assigned to clear sewer blockages, setup containment sites for spilled wastewater, manually move gas powered pumps into place, set pump hoses, clean up solid debris from contaminated areas, and restore impacted areas
Supports the City’s emergency response in the event of inclement weather, to include support for debris cleanup after severe storms or snow and ice response for Division facilities
Fills in, as needed, for assigned Utilities Crew Supervisor during absences or vacancies

Typical Qualifications Education and Experience:

High School Diploma or GED and four years of maintenance experience, or experience related to the fields listed below as shown:

Construction:

 grading, storm drain, site work, builder, plumber, any utility construction (including fiber installation), road construction

Landscaping:

 installer, maintenance, irrigation

Mechanic:

 heavy equipment, HVAC, hydraulic systems

Farming:

 manual labor, equipment operating
Moving 

Company:

 labor, truck driver
General Municipal 

Worker:

 utility inspector
Tech School 

Student:

 mechanical

Firefighter:

full or part-time OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Licensing and Certifications:

Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain within 60 days of hire
Valid North Carolina Class A Commercial Driver’s License with tanker endorsement and a satisfactory driving record, or the ability to obtain within 90 days of hire

NC WPCSOCC

Collection System Operator Certification Grade I, or the ability to obtain within 1 year of hire

Preferred Qualifications:

NC WPCSOCC

Collection System Operator Certification Grade II Additional Information Knowledge, Skills, and Abilities:

Standard practices, methods and materials of assigned work
Basic mathematical concepts and calculations
Basic filing and record-keeping principles
Occupational hazards and applicable safety principles and practices
Interpreting and applying federal, state and local laws, codes, and regulations Principles of providing customer service
Uses, properties, and operation of assigned tools and equipment, including specialized equipment relevant to area of assignment
Modern office technology
Following directions and meeting standards with attention to detail, proofreading, and error correction in assignments
Performing routine inspections to ensure safe operating conditions
Monitoring and maintaining required supplies, materials and inventory
Comprehending reference books and manuals
Organizing and maintaining records and files
Utilizing a computer and relevant software applications
Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction

ADA and Other Requirements:

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Heavy Work:

Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.

Working Conditions:

Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise. Work conducted outdoors may be in close proximity heavy equipment, vehicle traffic, and open excavations

Note:

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position. Employer
City of Raleigh North Carolina
Address
222 W. Hargett St. Raleigh, North Carolina, 27601