Community Engagement Manager Position Available In Orange, Florida

Community Engagement Manager

REPORTS TO

Director of Development

DIRECT REPORTS

Community Engagement Coordinator

STATUS:

Salaried Employee – Full-Time

Overview:

The Community Engagement Manager supports key initiatives that connect the community to our mission, with a primary focus on volunteer coordination and event support. This role leads our Meal Serve Volunteer Sponsorship Program and oversees all group volunteer activities, playing a critical part in driving engagement and impact. Ideal candidates will hold a Bachelor’s degree in a related field or have a minimum of five years of relevant experience.

Key Responsibilities:

Volunteer Management:

Recruit, train, schedule, and support group volunteers, with a focus on Meal Serve sponsorship groups. Manage all logistics and serve as the primary point of contact.

Community Engagement:

Serve as point of contact for in-kind donors, volunteer events, and involvement opportunities

Orientation & Onboarding:

Lead monthly volunteer orientations and develop accessible virtual onboarding tools.

Campus Communications:

Oversee the upkeep of bulletin boards and on-campus materials current and engaging.

Database & Donations:

Maintain volunteer records, track in-kind and sponsorship donations, issue invoices, and ensure timely processing with the Development team.

Marketing & Recognition:

Generate volunteer-focused content for social media and newsletters; highlight exceptional volunteer contributions.

Event Coordination:

Lead planning and execution of 10+ community events annually. Collaborate across departments, engage partners, and recruit volunteers to support fundraising and mission-based events.

Event Representation:

Represent the Coalition at community events and tabling opportunities to build awareness and recruit volunteers specific to our Meal Serve Volunteer Sponsorship Program.

Donor Acknowledgement:

Send timely thank-you messages to Meal Serve and group volunteers to recognize and strengthen donor relationships.

Donor Reengagement:

Reconnect with lapsed donors through personalized outreach and relationship-building efforts.

Team Support:

Provide cross-functional assistance to the Director of Development and other staff as needed.

Qualifications:

Bachelor’s degree in Nonprofit Management, Business, or a related field; equivalent experience will be considered with demonstrated ability to perform required duties.
2-5 years of experience in a nonprofit setting, preferably with supervisory and event management responsibilities.
Proven experience managing large volunteer groups (50+), including coordination of complex projects with multiple components.
Experience developing and implementing policies and procedures.
Familiarity with nonprofit budgeting and finance principles.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and volunteer management software.
Experience in stewardship and donor cultivation is a plus.
Valid driver’s license required.

Required Skills:

Effective leadership and team management skills.
Strong organizational and time management abilities; capable of multitasking and adapting to shifting priorities.
Excellent written, verbal, and presentation skills.
Strategic thinker with strong problem-solving and decision-making capabilities.
Ability to remain calm and responsive in fast-paced or urgent situations.
Comfortable supervising group activities and working collaboratively across departments.
Demonstrated ability to build and maintain relationships with volunteers and donors.
Outgoing, approachable, and enthusiastic personality.
Flexible schedule, including evenings or weekends as needed.
Sound judgment and reliable decision-making.
Comfortable speaking to large groups and representing the organization publicly.
Detail-oriented and highly organized.
Ability to lift up to 25 pounds.

Disclaimer:

This job description does not imply that these are the only duties to be performed by the employee in this position. The employee will be required to follow any other job-related instructions and perform other job-related duties requested by any person authorized to give instructions or assignments. This description excludes the marginal functions of the position that are incidental to essential job duties. All duties, responsibilities, and requirements are vital to the job. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.