Social Media – Community Manager Position Available In Orange, Florida
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Job Description
Description We are looking for a skilled Social Media Community Manager to oversee and enhance online engagement for a hospitality-focused brand. This long-term contract position is based in Maitland, Florida, and requires a creative individual who understands brand tone and can deliver authentic and engaging responses across social platforms. If you have a knack for humor, a strong sense of professionalism, and experience in hospitality, this role is perfect for you.
Responsibilities:
- Manage day-to-day interactions on social media platforms, ensuring timely and thoughtful responses to comments and messages.
- Adapt pre-built response templates to fit brand tone and specific scenarios, maintaining consistency across all communications.
- Collaborate with the team to execute promotions and special campaigns, providing input and refining messaging as needed.
- Conduct morning and afternoon social media sweeps, including weekend check-ins, to maintain active engagement.
- Generate creative ideas to enhance community engagement while aligning with the brand’s image and voice.
- Monitor social media trends and feedback to identify opportunities for improvement and innovation.
- Ensure all content adheres to brand guidelines, maintaining professionalism while incorporating humor where appropriate.
- Coordinate with backup freelancers to ensure seamless coverage during absences.
- Track and report engagement metrics to evaluate the success of campaigns and interactions. Requirements
- Proven experience managing social media accounts, preferably in the hospitality or restaurant industry.
- Strong understanding of brand tone and the ability to craft engaging, on-brand responses.
- Exceptional communication skills with the ability to balance humor and professionalism.
- Familiarity with social media tools and platforms for scheduling and monitoring activity.
- Creativity and adaptability to modify pre-existing templates and create new content when necessary.
- Availability to perform regular social media sweeps, including occasional weekend check-ins.
- Ability to work independently while coordinating effectively with team members.
- Experience analyzing engagement metrics to improve community management strategies.
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