Client Communications Manager Position Available In [Unknown county], Florida

• BluePearl
• Pet Hospital
• is hiring a Client Communications Manager.
• The Client Communications Manager is responsible for leading the social media function in development and executing strategic marketing communication initiatives aimed at engaging clients while enhancing the overall client experience.
• As a Client Communications Manager you will…
• + Develops and executes direct-to-client communication strategies to drive engagement, conversion, and satisfaction.

+ Plans and implements integrated marketing campaigns across digital, email, social media, and other relevant channels. + Creates and manages engaging, client-focused content, ensuring alignment with brand voice and business objectives. + Facilitates open communication channels to gather field insights and ensures alignment across teams. + Leads, mentors, and develops the Social Media Team, fostering a culture of collaboration, innovation, and accountability. + Conducts regular team check-ins to assess progress, address challenges, and align on priorities. + Ensures team members have access to necessary tools, resources, and training to excel in their roles. + Partners with creative teams to produce marketing collateral, including newsletters, promotional materials, and educational resources. + Designs, executes, and optimizes data-driven marketing campaigns to achieve measurable objectives such as increased client awareness, revenue growth, and improved client satisfaction. + Leverages personalization and segmentation to deliver relevant and impactful communications to target audiences. + Tracks, measures, and reports on campaign performance, providing actionable insights to improve future initiatives. + Draws key insights from campaigns and communicate impact to relevant stakeholders. + Uses client feedback and market trends to refine messaging and strategy. + Develops programs to enhance the client journey, ensuring a seamless and positive experience from initial contact to post-visit follow-up. + Collaborates with client experience teams to address client needs and support communication efforts that improve satisfaction and conversion. + Manages and maintains email subscriber lists, ensuring data accuracy and clean data. + Implements list segmentation strategies to deliver relevant content to different audience groups.

• Education and Experience
• Bachelor’s degree Marketing, Communications, Business, or a related field.
• 5+ years relevant experience required.
• Why•BluePearl•?
• + Our passion is pets.

We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. + We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. + To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: + Medical, dental, vision, and life insurance options. + Parental leave benefits + Flexible work schedules + 401k and retirement planning + Time to reset, rewind, and reflect through our paid time off and floating holiday plans + A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment + We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets _BluePearl_ _is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity_ _employer_ _and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need_ _assistance_ _or_ _an accommodation_ _during the application process because of a disability, it is available upon request. The company is pleased to_ _provide_ _such_ _assistance_ _, and no applicant will be penalized _ _as a result of_ _ such a request. We are an Equal Opportunity Employer and a Drug Free Workplace._ _ _