Telecommunications Manager Position Available In Volusia, Florida

Telecommunications Manager 2.8 2.8 out of 5 stars Daytona Beach, FL 32114

Department Information Technology Systems Location Information Technology Position Type FT Employee Salary Weekly Salary Range:

$1,333.70 – $1,911.94 Date 2025.05.13 Description

PURPOSE OF CLASSIFICATION

The purpose of this classification, under the general direction of the Chief Information Officer, is to manage and supervise unit employees and to research, design, plan, organize, direct, configure, operate, and maintenance of outside plant, structured cabling, access control, video surveillance, power backup systems, and wireless telecommunications systems. Manages projects and performs advanced systems analyses. Maintains and supervises qualified Telecommunications Division staff by recruiting, selecting, orienting, training and evaluating employees under its purview. Employees in this classification perform administrative, supervisory, and technical work. The position is responsible for reviewing and procuring hardware, software, and support services. Incumbent manages processes and relationships for successful completion of projects and tasks, employs effective communications skills, establishes and maintains effective working relationships with customers, co-workers, and suppliers, provides technical support and training to users and staff, and establishes and enforces policies and procedures. Participates in strategic planning, budgeting, accounting, and contract management.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Accomplishes positive staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Provides leadership and staff coordination for technical programs and projects. Responsible for providing support of physical networking components for the systems, as well as planning, analyzing, designing, implementing and maintaining complex software and hardware systems Maintains organizational effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Read and interpret blueprints and plan sets for project planning and execution. Completes projects by coordinating resources and timetables with user departments. Provide cost estimation for associated projects. Verifies application results by conducting system audits of technologies implemented. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; benchmarking state-of-the-art practices; participating in professional organizations. Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. Prepares and submits technology related capital and operational budgets. Adheres to established project management disciplines including customer needs definition, project planning and document creation, procurement, work execution, controlling and monitoring, and project closure and handoff. Acts as liaison between users and vendors regarding problems or new applications.

MARGINAL FUNCTIONS

Performs related duties as required.

MINIMUM QUALIFICATIONS

(Education, Training, and Experience) Bachelor’s degree in Information Technology, Computer Science, Computer Networking, Physical Sciences, Engineering, or related field with a minimum of 5 years of progressively responsible experience, working in outside plant, structured cabling, video surveillance, computer power systems, computer network administration, software systems administration, technical project management, formulating systems specifications, and interfacing with third party providers and consultants. Two years’ experience as team leader or technical supervisor, strong business skills, including effective written communications, required. The preferred candidate will have experience managing systems in a complex network environment with emphasis on telecommunications, fiber optics wiring and support equipment, IP camera and access control systems, low voltage wiring, UPS and Power Distribution systems. Must be knowledgeable and practice cybersecurity and best practices guidelines to secure telecommunication-related appliances and software. Position requires a fair blend between office and field work. Must possess and maintain a valid state of Florida Driver’s License.

PERFORMANCE APTITUDES

Data Utilization:

Requires the ability to evaluate, audit, deduce, and/or assess data and/or information using established criteria. Includes exercise of discretion in determining actual or probable consequences and in referencing such an evaluation to identify and select alternatives.

Human Interaction:

Requires the ability to provide guidance, assistance, and/or interpretation to others on how to apply procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization:

Requires the ability to use, operate, and/or handle equipment such as various computer equipment and peripherals, a calculator, and telephone.

Verbal Aptitude:

Requires the ability to use conceptual data and information, as well as reference, descriptive, design, advisory, consulting, and synthesis data and information as applicable.

Mathematical Aptitude:

Requires the ability to utilize the base mathematical applications including adding, subtracting, multiplying, dividing, decimals, and percentages.

Functional Reasoning:

Requires the ability to apply principles of logical or synthesis functions. Ability to deal with several concrete and abstract variables and to analyze major problems that require complex planning for interrelated activities that can span one or several work units. Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.

Situational Reasoning:

Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving evaluation of information against measurable or verifiable criteria.

ADA COMPLIANCE

Physical Ability:

Tasks involve the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area of the office to another; requires sufficient hand/eye coordination to perform semi-skilled repetitive movements, such as programming computers, utilizing computer equipment, using a calculator, etc. Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements:

Tasks require visual and auditory perception and discrimination and oral communications ability.

Environmental Factors:

Tasks may risk exposure to some levels of stress in dealing with difficult programming and user situations.

PERFORMANCE INDICATORS

The work performance of supervisory personnel of the City of Daytona Beach is routinely evaluated according to the performance criteria outlined herein:

Knowledge of Job:

Is knowledgeable of the methods, policies and procedures of the Department pertaining to the performance of the specific duties of the Telecommunications Manager. Is knowledgeable of the laws, ordinances, standards, and regulations pertaining to the specific duties and responsibilities of the position. Has thorough knowledge of the organization of the city and of related departments and agencies. Has the ability to comprehend, interpret, and apply regulations, procedures and related information. Has extensive knowledge of hardware and software implementations and is capable of assisting in the same. Has the technical ability to perform advanced systems analysis. Understands the programs abilities and is capable of monitoring program implementation to determine optimum capacity of hardware and software programs. Has the ability to evaluate specific program ability and designed use to establish policy and procedure regarding the execution of the programs. Has knowledge of and skill in the use of equipment, tools, and materials used in physical administration and management information system maintenance. Can analyze, recommend, install, training on the use of, and troubleshooting all field-related hardware and software systems for use in the City. Has knowledge of modern office practices and equipment. Has knowledge of proper English usage, vocabulary, punctuation and spelling; has knowledge of basic mathematics. Can type accurately at a rate sufficient for the successful performance of assigned duties. Knows how to operate and maintain a variety of office equipment as necessary in the performance of daily activities. Is skilled in applying responsible attention to detail as necessary in preparing reports and correspondence. Can read and interpret various materials pertaining to the responsibilities of the job. Can take the initiative to complete the duties of the position without the need of direct supervision. Can use independent judgment in performing routine and non-routine tasks. Has the ability to plan, organize, and prioritize daily assignments and work activities. Can help fellow employees as necessary. Has the ability to learn and utilize new skills and information to improve job performance and efficiency. Knows how to perform duties in a courteous manner and with the utmost integrity in the best interest of the public. Has the mathematical ability to handle required calculations. Has knowledge of the occupational hazards and safety precautions of the industry. Can work under stressful conditions as required. Knows how to react calmly and quickly in emergency situations.

Quality of Work:

Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interaction with internal and external entities with which the position interacts.

Quantity of Work:

Performs essential functions and related assignments efficiently and effectively to produce quantity of work which consistently meets established standards and expectations.

Dependability:

Assumes responsibility for completion of assigned functions. Completes assigned work within deadlines in accordance with directives, policies, standards, and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human, and conceptual areas.

Attendance:

Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides sufficient notice to upper management with respect to vacation time and leave requests.

Initiative and Enthusiasm:

Exhibits an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be accomplished and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction.

Judgment:

Exercises analytical judgment in areas of responsibility. Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advisement where appropriate and research issues, situations and alternatives before exercising judgment.

Cooperation:

Accepts supervisory and managerial instruction and direction and strives to meet the goals and objectives of the same. Questions such instruction and direction when clarification of results or consequences is justified (i.e., poor communications, variance with established policies or procedures, etc.). Offers suggestions and recommendations to encourage and improve cooperation intra- and inter-departmentally. Relationships with

Others:

Shares knowledge with managers, supervisors and coworkers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships intra- and inter-departmentally, and with external entities with whom the position interacts. Tactfully and effectively handles requests, suggestions, and complaints to establish and maintain goodwill. Emphasizes the importance of maintaining a positive image.

Coordination of Work:

Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of work elements and establish a personal schedule accordingly. Attends required meetings, planning sessions, and discussions on time. Implements work activity in accordance with priorities and estimated schedules.

Safety and Housekeeping:

Adheres to all established safety and housekeeping standards. Ensures such standards are not violated. The City of Daytona Beach is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Daytona Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Exempt :

Yes Type :

FT Employee Department :

Information Technology Systems