Customer Engagement Representative Position Available In DeKalb, Georgia

Job Description:

Are you a dynamic and community-focused individual with apassion for building strong local connections? Praxis ManagementGroup, a well-regarded consulting company focused ontelecommunications and a close collaborator with AT&T, isseeking a resourceful and capable Customer EngagementRepresentative to join our team in Atlanta for the excitingAT&T campaign. This pivotal role offers a unique opportunity toconnect with diverse communities across Atlanta, ensuring residentsare informed, involved, and excited about the transformative powerof Telecommunications. As a Customer Engagement Representative, youwill be the key link between our AT&T campaign and the vibrantcustomers of Atlanta. You’ll be responsible for developing andimplementing creative strategies to build trust as a CustomerEngagement Representative, increase awareness, and fostermeaningful engagement with AT&T services within localcommunities. Your ability to connect with people, understand theirneeds, and create collaborative initiatives will be crucial to thecampaign’s success. Key Responsibilities of the

Customer EngagementRepresentative :

Develop and implement Atlantaneighborhood-specific community engagement plans for the AT&Tcampaign. Build and maintain strong relationships with communityleaders, neighborhood associations, and key influencers. Serve as aprimary point of contact for customer inquiries and feedbackrelated to the AT&T campaign. Collaborate closely with themarketing and sales teams to ensure consistent andcommunity-focused outreach efforts. Develop concise communicationmaterials for community distribution, emphasizing AT&T benefitsfor Atlanta residents. Gather valuable community feedback andinsights to inform campaign strategies and strengthen communityrelations. Identify and cultivate partnerships with localorganizations to enhance community engagement and expand the reachof the AT&T campaign. Track and report on community engagementactivities and their impact on the AT&T campaign.