CRM Manager Position Available In Fulton, Georgia

Job Description An Insight Global customer is looking to add a CRM Manager to their growing team. This resource will work with Lottery Account Managers to work with Lottery customers to identify program goals and collaborate on strategies and timelines. o Work within the Growth Marketing team to achieve these goals and drive customer value maximization through CRM channels. Longer term this role will evolve to support new projects and customers across our territories. Its the start of something big with one of the largest lottery providers in the world. Manage CRM budget across all engagement channels, including emails & mobile messaging. Led strong segmentation and personalization strategy for each customer. Lead relationships with key partners (e.g. Account Managers, lottery customers) on a day-to-day basis Collaborate and maintain strong relationships with stakeholders both internal (account managers) and external (lottery customers) Oversee campaign performance analysis, track KPIs and identify areas for improvement, reporting regularly to internal and external customers. Lead the CRM team in defining and managing strategic goals and deliverables for digital channels Drive a culture of change, innovation and experimentation. Ensure successful and in-budget execution of CRM strategy by managing internal escalations and debottlenecking with internal and external partners.

Compensation Range:

100,000-120,000 We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . The EEOC “Know Your Rights” Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review

Insight Global’s Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements

• 3+ years of experience managing CRM strategies
• Experience building and executing client requests
• Experience with client facing meetings
• Experience working cross functionally with Operations, Finance, IT, and Marketing null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.