COMMUNICATIONS OFFICER 1 or 2 Position Available In Orleans, Louisiana

COMMUNICATIONS OFFICER

1 or 2 LSU Health Sciences Center New Orleans – 3.1 New Orleans, LA Job Details $16.06 – $17.18 an hour 6 hours ago Benefits Paid holidays Dental insurance Flexible spending account Employee assistance program Vision insurance Retirement plan Pet insurance Qualifications Primary care No experience needed 1 year Entry level Full Job Description Posting Details Posting Summary System Job Title

COMMUNICATIONS OFFICER

1 or 2 Position Number 00058291 Appointment Type Location-City New Orleans School/Division

LOGISTICAL SERVICES

Department Campus Police Position Summary This is a 911 Communications position. Use of a radio to communicate with LSUHSC New Orleans Officers is required. All radio traffic is typed into the Computer-aided Dispatch software (CAD) while answering phone calls from the public and other law enforcement agencies requesting assistance. Additionally, the Communications Officer is responsible for receiving, screening and properly responding to incoming calls concerning both emergency and non-emergency calls and manage the campus wide intercom system. This position requires shift work (days, nights, weekends, and holidays). All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment. An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted. Additional Position Information LSU Health New Orleans University Police Department is seeking motivated applicants for the position of Communications Officer 1 or 2. This position is included in a Career Progression Group. As part of a Career Progression Group, vacancies may be filled from this recruitment as a (Communications Officer 1 or 2) depending on the level of experience of the selected applicant(s). Please refer to the ‘Job Specifications’ tab located at the top of the LA Careers ‘Current Job Opportunities’ page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.

Core competencies include:

Communicating effectively: The ability to relay information correctly and appropriately to connect people and ideas. Focusing on

Customers:

The ability to serve the needs of those who support and/or rely on the services provided.

Following Policies and Procedures:

The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Using Data:

The ability to use relevant and valid data to inform a recommendation for action. Starting rate of pay for CO 1 is $16.06 and CO 2 is $17.18, there is also an additional $1 Longevity Pay for all hours worked. Rate may be adjusted dependent on applicants’ qualifications. Duties and Responsibilities include but not limited to: Answer and transmit messages over a two-way radio Receive and respond to informational requests by officers Answer emergency and non-emergency telephone calls and requests for law enforcement services Receive, analyze, prioritize, and respond to general public complaints and inquiries Perform a variety of clerical, record-keeping and general support duties related to communication activities Search computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons, stolen property, etc. in the appropriate computer database Please list all relevant work experience and education in the Employment History section of your application, this is a vital step to qualifying for this position. Resumes will not be accepted in the place of a completed application. Comprehensive benefits are available to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement plans; generous annual and sick leave; 14 paid holidays per year; and an employee health primary care clinic. See following link for more details on our benefits offerings: LSUHSC , New Orleans – Benefits Other employee benefits include a full-service credit union, wellness benefits featuring complimentary fitness center membership for employees and their spouses, employee assistance program, campus assistance program, and pet insurance option. More information about these benefits can be found on this webpage: Additional Benefits Posting Detail Information Posting Number C00671P Number of Vacancies 1 Desired Start Date Position End Date (if temporary) Posting Close Date 07/09/2025 Application Review Date to Begin Open Until Filled No Special Instructions Summary This is a Civil Service Position. Civil Service Office Support Exam 8500 is no longer required. Pre-employment Drug testing, Physical and a Criminal Background check are required. To view the Civil Service Job Specifications, follow this link and enter the position title.

Louisiana Department of State Civil Service:

Job Information and Test Finder This position will require selected applicant to be in a probationary status for at least 6 months EEO Statement LSU Health New Orleans seeks candidates who will contribute to a climate where students, faculty, and staff of all identities and backgrounds have equitable access and success opportunities. As an equal opportunity employer, we welcome all to apply without regard to race, color, religion, age, sex, national origin, physical or mental disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. LSU Health New Orleans is also designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management ( ). About the School/Department For further information about this vacancy contact: Timethia Brown LSU Health Sciences Center HR Management Department 504.568.4835 Minimum Qualifications Required Education Other If Other Required Education, please specify Field(s) of Study Indicate the minimum number of years required to perform the job. 1.0 Indicate the type of experience required to perform the job. Experience in transmitting and receiving messages by radio or in administrative services; OR One year of training in a business or clerical-related curriculum in a business school or technical institute; OR Thirty semester hours of college training. Indicate if any combination of specific experience, training and education may be substituted for the required education or experience

NECESSARY SPECIAL REQUIREMENTS

All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment. An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted. Supplemental Questions Required fields are indicated with an asterisk (

• ).

• Have you ever been on probation or sentenced to jail/prison as a result of a felony conviction or guilty plea to a felony charge? (Open Ended Question)
• If ‘YES’, give the law enforcement authority (city police, sheriff, FBI, etc), the offense, place and disposition of case. If ‘NO’, enter N/A. (Open Ended Question)
• Did you list all relevant work experience and education in the Employment History section of your application? If not please do so before submitting, Resumes will not be accepted, and experience not listed on application will not be considered which impacts your application and potential starting rate of pay. Yes No
• Please rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people to ideas.

I have no experience and/or am uncomfortable communicating effectively. I have limited experience or require assistance to communicate effectively. I can communicate effectively. I can communicate effectively and help others improve their communication.

• Explain your rating regarding effective communication by providing specific and relevant examples below. (Open Ended Question)
• Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided.

I have no experience and/or am uncomfortable focusing on customers. I have limited experience or require assistance to focus on customers. I can focus on customers. I can focus on customers and help others improve their ability to focus on customers.

• Explain your rating regarding customer service by providing specific and relevant examples below. (Open Ended Question)
• Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

I have no experience and/or am uncomfortable following policies and procedures. I have limited experience or require assistance to follow policies and procedures. I can follow policies and procedures. I can follow policies and procedures and help others improve their ability to follow policies and procedures.

• Explain your rating regarding policies & procedures by providing specific and relevant examples below. (Open Ended Question)
• Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action. I have no experience and/or am uncomfortable using data. I have limited experience or require assistance to use data. I can use data. I can use data and help others improve their ability to use data.

UD:

Explain your rating by providing specific and relevant examples in the box below. (Open Ended Question)