Chief Communications Officer Position Available In Mecklenburg, North Carolina

Chief Communications Officer
Communications
P.O. Box 30035
Charlotte , NC 28230
Non Instructional/Support Services – Position – Other
Job Number 4600312450
Start Date Open Date 06/12/2025
Closing Date 08/12/2025 General Definition of Work The chief communications officer (CCO), under minimal supervision, performs senior level work with extensive decision-making discretion in developing, leading, and executing a comprehensive and strategic communications effort for multiple audiences that publicizes the district’s educational programs, student-focused initiatives, strategic goals, and vision. This position also serves as communications counsel to the Superintendent, Board of Education, and Leadership Team. The CCO manages all aspects of the communications program, including, but not limited to strategic planning and advising, employee communications, website and microsites, publications, research, media relations, and crisis communication at the district and school levels. Employee is a member of the Superintendent’s Executive Cabinet. Employee performs highly advanced and supervisory work to carry out Board of Education policies and procedures related to district communications and public information under the direction of the Superintendent. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary/Status PG 14/Full-time, 12 months Reports To Superintendent Place of Work The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time. Essential Functions Adhere to all state, federal, and local laws, policies, and procedures
Lead, manage, supervise, and evaluate assigned staff/programs in the district
Establish and implement budgeting and fiscal management systems consistent with local, state, and federal requirements
Develop and manage annual communication and marketing plan that supports the district’s vision, goals, objectives, and accomplishments
Serve as a strategic advisor to the Superintendent, leadership team, principals, and district staff regarding communications, community relations, and public relations, including forecasting potential ramifications, and implications/unintended consequences
Create/manage crisis communication and assist with reunification, and emergency drills
Provide support and direction to district departments and schools in the planning, preparing, formatting, publishing and dissemination of reports and other communications
Oversee and facilitate special projects internally and externally as needed/required
Oversee and facilitate employee recognition efforts as needed/required
Serve as district spokesperson, fostering cooperative, professional relationships with media while building opportunities for engagement
Develop and sustain cooperative relationships with community, employee, and public interest groups, seeking new ways to work collaboratively toward district goals/vision
Craft and manage the district’s communication messages through various traditional and digital means for both internal and external audiences, including social media, video content, written communications, and mass notification technology
Contribute to the district’s overall communications and branding efforts by ensuring continuity, consistency, and professionalism in all district publications/communications
Complete local, state, or federal surveys and reports accurately and promptly
Participate in professional development workshops and leadership training
Facilitate and supervise professional development for staff
Create an inclusive environment with positive communication
Perform other related work as assigned or required Knowledge, Skills, Abilities Comprehensive knowledge of communications, marketing, graphic design, and webpage management
Thorough knowledge of county and school board policies, procedures, and standards
Demonstrated knowledge of traditional, modern, and complex principles and practices of media relations and marketing Demonstrated knowledge of communication tools, project management systems, media monitoring and reporting software and data/asset management
Excellent communications planning and project management skills
Strong still and video photography skills
Strong writing, editing, and proofreading skills
Ability to direct and evaluate the work of others
Ability to develop and maintain strong internal and external working relationships, including with local, regional, and national media
Ability to meet deadlines and successfully coordinate multiple projects at one time
Ability to use effective media relations, writing and verbal communication skills
Ability to maintain professional and emotional control under stress
Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor
Ability to learn and use specialized tools, equipment or software related to business needs
Ability to develop and monitor a budget
Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
Ability to communicate effectively
Ability to reason, make judgments, and maintain effective working relationships
Ability to employ positive communication skills in all settings/mediums
Ability to problem-solve utilizing sound judgment
Ability to maintain confidentiality regarding school system business
Ability to take initiative, work independently, and exercise sound judgement
Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy
Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs
Demonstrated ability to perform detailed work, planning, risk assessments, and associated risk mitigation actions
Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment Education and Experience Bachelor’s degree in communication, journalism, public relations, marketing, or related area required
Minimum of seven (7) years’ communications experience as a public information official including experience in news media relations, public relations, marketing, and publications design or related area preferred
Equivalent combination of experience and education Special Requirements Possess and maintain a valid Driver’s License or ability to provide own transportation
Travel to school district buildings and professional meetings
May be required to attend offsite and/or community events that may occur outside of normal business hours
# of Jobs 1.00
Teacher Scale N
Minimum Educational Requirements Bachelors
Term 12 Month
Additional Job Information Physical Requirements/Working Conditions Work requires the occasional exertion of up to ten pounds of force
Work regularly requires the exchange of accurate and detailed information through oral and written communication
Constantly operates a computer and other office business equipment
Ability to remain in stationary position for required meetings/work
Ability to move to other work locations
Visual acuity requires preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities
Hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications
Work requires preparing and analyzing written or computer data, operating standard office equipment, and use of advanced technology
Work occasionally requires exposure to outdoor weather conditions
Work is generally in a moderately noisy location (e.g., business office, light traffic)
Requires the ability to deal with people beyond giving and receiving instructions
Must be adaptable to performing under mild to high levels of stress
Must be on-call as a regular part of the job Job Attachment View Attachment In compliance with Federal Law, Charlotte – Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age or disability.