Internal Communication and Engagement Analyst Position Available In Mecklenburg, North Carolina

Internal Communication and Engagement Analyst DP World – 3.8

Charlotte, NC Job Details Full-time Estimated:

$80.5K – $107K a year 23 hours ago Qualifications Public Relations Social media management 5 years Writing skills Mid-level Bachelor’s degree Human resources Recruiting Employee engagement Editing Full Job Description We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The Internal Communication and Engagement Analyst plays a crucial role in fostering effective communication within an organization and ensuring that employees are engaged, informed, and aligned with the company’s goals, values, and culture. This role often works closely within the People team, with leadership teams, and department heads to ensure clear, consistent, and transparent communication across various internal platforms. Working from DP World Americas Regional Headquarters in Charlotte, NC, the position holder will be part of the regional Talent Management and Development team and will be tasked with developing and executing strategies for the optimization of regional/country-level communications and engagement programs and resources that align with AMR Regional and Local Communications partners. The position holder will be tasked with improving the flow of communication that is targeted to staff and partners related to people initiatives, as well as measurement and KPI development to create and support a continuous improvement culture in a matrixed organization. The successful candidate will strive to update and improve the technical aspects of the region’s communications infrastructure tools, channels, and employee contact lists, as well as collaborating across AMR and country-level teams on the creation of guidelines and protocols to support effective and timely communication. In addition, the position holder will design and drive initiatives that enhance employee engagement and workplace culture. This will include organizing events and team building activities, and partnering with leadership teams to create a culture of collaboration and connection. They will also develop and manage employee feedback systems, including surveys and focus groups, to assess engagement levels and sentiment.

KEY ACCOUNTABILITIES

Proactive crafting of people storylines and internal thought leadership themes Initiation of coordinated internal and external employee advocacy programs. A KPI based approach to promoting the DP World brand internally, building trust and protecting our reputation. Foster greater collaboration between regional, country-level and Group internal communications colleagues as well as key stakeholders. Oversees content production and provide leadership to develop innovative strategies for delivering effective and engaging employee communications. Design and implement initiatives to boost employee engagement, morale, and satisfaction. Collaborate with People team to create engagement programs that encourage employee participation in surveys, events, or feedback initiatives. Monitor engagement metrics (e.g., pulse surveys, feedback, or participation rates) and work with leadership to address areas of concern. Oversee communications tools, such as employee People newsletter, Internal page, memos, viva engage and other people regional channels. Work collaboratively with colleagues across the Americas region and throughout the DP World organization to ensure materials accurately reflect the company’s positioning, messaging, and strategic goals. Contributes to key People communications and is responsible for the content and writing, including People Leadership presentations Collaborate with social media experts across the organization to identify opportunities to raise awareness of the company’s employee value proposition. Collaborates with People Leadership to support communications in developing company-wide announcements, team tools, recruiting presentations and senior management messages that reflect the voice and values of the Leadership Team. Tracks progress including engagement with key messages. Solicits feedback on communications effectiveness, measures message absorption and intranet analytics and takes steps to adjust messages or channels as needed (e.g., focus groups and pulse checks)

QUALIFICATIONS, EXPERIENCE AND SKILLS

Bachelor’s degree in Public Relations, Communications, Journalism, Marketing or another writing-related field Minimum 5 years’ experience in a similar communications or employee engagement role Ability to work full-time from the Americas HQ location with up to 10% travel Experience with HR Communications, Employee Value Proposition Campaigns, Employee Advocacy Programs, Employee Experience and/or HR Transformation Initiatives Outstanding writing, editing, and proof-reading skills; with diligence and proactivity in validating facts Proven communicator with demonstrated track record of creating impactful content for various communications mediums such as print, digital and social channels Experience working with/managing internal/social media is preferred A flexible individual who is willing to roll up their sleeves and get work done

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT’S POSSIBLE FOR EVERYONE. DP

World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. #LI-KG1 #LI-Hybrid