Community Relations Associate, Parking and Transportation Services Position Available In Erie, New York

Community Relations Associate, Parking and Transportation Services 4.2 4.2 out of 5 stars 12 Capen Hall, Buffalo, NY 14260 Join a dynamic team and use your creativity to make meaningful connections . As the Community Relations Associate , you’ll help promote the services of UB Parking and Transportation Services through strategic communication, marketing and public engagement. You will lead outreach around key initiatives such as parking policy updates, shuttle enhancements, construction impacts and sustainability programs. Through compelling content and inclusive engagement, you’ll help shape a positive, transparent image for the department, while advancing our mission to connect the UB community to campus and community.

Key Responsibilities:

Serve as the department’s liaison to students, employees, the community and external partners, coordinating outreach through presentations, events and feedback-driven initiatives. Lead inclusive marketing, public communications and service updates across print, digital and social media platforms. Promote sustainable transportation and department policies through accessible messaging and collaboration with UB departments and external agencies. Monitor customer trends and support initiatives such as Lyft and Uber. Contribute as a member of the social media outreach team and serve on related committees, including as a divisional communication steward. Manage transit advertising and assist the campus community on related materials. Respond to customer inquiries and relay insights to support parking and mobility service improvements. Outstanding Benefits Package Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages . About The University at Buffalo The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo . University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities. Minimum Qualifications Bachelor’s degree in Communication, Marketing, Public Administration, Urban Studies or a related field. A minimum of one year of experience in the area of communications, marketing or a related field. Combination of education and experience may be considered. Preferred Qualifications Developed marketing and PR campaigns with innovative messaging across print, infographics, social media, video and more. Ability to communicate with a diverse population of students, faculty, staff and campus visitors. Familiarity with public engagement tools and inclusive communication practices. Excellent written, verbal and interpersonal communication skills. Ability to manage multiple priorities and meet deadlines. Willingness to work occasional evenings and weekends for events. Physical Demands Salary Range $54,000 – $57,000 Additional Salary Information Job Type Full-Time Campus North Campus Posting Alerts Special Instructions Summary Additional Information Is a background check required for this posting? No Background Check Notification