Community Relations Manager Position Available In New York, New York

Description We are looking for an experienced Community Relations Manager to oversee engagement strategies and strengthen relationships with our community stakeholders. This long-term contract position is based in New York, New York, and requires someone who can effectively manage social media platforms, compliance processes, and customer service initiatives. If you thrive in dynamic environments and have a passion for fostering meaningful connections, we encourage you to apply.

Responsibilities:

• Develop and implement community engagement strategies to build and maintain strong relationships with stakeholders.
• Manage and analyze social media platforms, including Facebook Insights, Instagram, and LinkedIn, to increase outreach and engagement.
• Coordinate budget processes and ensure effective allocation of resources for community initiatives.
• Oversee CRM systems to track interactions and improve communication with community members.
• Ensure compliance with organizational policies and procedures in all community-related activities.
• Collaborate with internal teams to align community outreach goals with business objectives.
• Monitor and report on the effectiveness of community programs and campaigns.
• Handle customer service inquiries and provide support to address concerns and feedback.
• Organize events and initiatives aimed at enhancing community involvement.
• Maintain accurate records of community interactions and processes to support future planning. Requirements
• Proven experience in community relations or a similar role.
• Proficiency in managing social media platforms, including Facebook Insights, Instagram, and LinkedIn.
• Strong knowledge of CRM systems and their applications.
• Expertise in Microsoft Excel for data analysis and reporting.
• Familiarity with budget processes and resource allocation.
• Excellent communication and interpersonal skills.
• Ability to ensure compliance with organizational policies and regulatory requirements.
• Strong organizational skills and attention to detail in managing community initiatives.

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