Director of Communications and Member Support Position Available In New York, New York

Director of Communications and Member Support Homeless Services United Inc New York, NY Job Details Full-time $80,000 – $85,000 a year 4 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Email marketing Social media management Writing skills Public speaking English Writing press releases Mid-level Adobe Creative Suite Graphic design High school diploma or GED Analysis skills Project management Brand messaging MailChimp Public relations content creation Time management Full Job Description Position Summary The Director of Communications and Members Support is a key position in a small but mighty organization, as they establish and execute both the short- and long-term communication vision for HSU, in partnership with the Executive Director, HSU membership, and the Board of Directors. This individual will serve as the bridge between HSU’s membership and the organization to ensure they are meeting the current needs of the field. Through regular communication with staff at nonprofit member organizations, they will develop, guide the direction, and implement communication strategies that elevate their work, effectively communicate our advocacy efforts and respond to relevant current events across various platforms. The Communications and Member Support Director advises the HSU team and facilitates activities to support membership such as trainings, forums and sharing of resources. This role is ideal for someone who is a natural communicator, detail-oriented, and deeply committed to member engagement and satisfaction. This role requires a deep commitment to the mission and values of HSU, and a desire to improve circumstances for the community we serve. HSU is a growing organization; an ideal candidate will be excited about the opportunity to grow with us. Minimum Requirements High school degree or equivalent plus minimum three to five years’ experience working with in communications, experience with nonprofits is a plus. Experience creating and disseminating media content. Experience developing and maintaining key relationships across multiple constituencies. Proficient with MS Office365 and demonstrated comfort in learning new software/online tools as needed. Experience in graphic design, proficient in Adobe Creative Suite or similar platforms. Experience in email marketing and managing an email client, especially MailChimp, including campaign creation, audience segmentation, and performance tracking. Experience creating and managing content across professional social media platforms. Strong writing and communications skills, including public speaking. Required English language proficiency. High levels of creativity in a communications setting. Strong analytical skills with proven ability to analyze and use data to inform messaging. Strong agency and/or client relationship management skills. Excellent time management, organizational and project management skills. Demonstrated ability to develop and maintain relationships, partnerships, with coalitions of organizations, community members/leaders, and public officials via the internet, in-person and telephone.

NOTE:

This position may require registration as a lobbyist in New York State and New York City. Benefits and Wages Salary range $80,000-$85,000 based on experience. Medical, dental and vision benefits provided after one month’s employment as well as vacation and personal days. This position is an optional hybrid model (home and office), expected to work at least two days/week in our Manhattan office. FLSA and Employment Status Nonexempt, full-time position How to Apply Please send cover letter and resume to: . Homeless Services United is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.

Job Type:

Full-time Pay:

$80,000.00 – $85,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Schedule:

Monday to

Friday Work Location:

Hybrid remote in New York, NY 10004