Membership Manager Position Available In Shelby, Tennessee

Membership Manager Girl Scouts Heart of the South – 3.9 Memphis, TN Job Details Full-time $40,000 – $50,000 a year 7 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Flexible schedule Life insurance Retirement plan Qualifications Google Workspace Management Volunteer management Sales Customer service Mid-level Microsoft Office Analysis skills Driver’s License Bachelor’s degree Organizational skills 1 year

Leadership Marketing Full Job Description Job Title:

Membership Manager Department:

Membership Development & Support Reports To:

Director of Membership Location:

Memphis, TN FLSA Status:

Full Time, Exempt __________________________________________________________________________________ Want to be a Girl Scout Ambassador!? We’re looking for the best and the brightest for these full-time, salaried positions with benefits. These positions require some night and weekend availability, necessitating travel and non-traditional work hours at times. Additionally, these positions will have individual and team-based pieces to their job responsibilities.

POSITION SUMMARY

We are passionate about girl and adult leadership development and want individuals who are confident, energetic, self-starters who love communicating and connecting with people on our team. You must be driven and be able to work in a fast-paced environment, excel when given a challenge, and adjust well to change. You must be an excellent communicator with a desire to positively impact the lives of girls and the ability to enthusiastically share the Girl Scout story. Our Membership Managers serve as part of the team responsible for girl and adult membership development and retention in their assigned geographic regions, as well as providing resources, support, and direction to volunteers. Essential Duties and Responsibilities Assist in achieving the council’s corporate goals for girl and adult membership growth through: In-depth knowledge of the Girl Scout Leadership Experience Planning and initiating innovative membership recruitment and retention efforts to meet and exceed girl and adult membership goals in assigned areas Implementing renewal/retention campaigns and processes that may include lapsed member, individual, troop, and family memberships Analyzing statistical data for girl and adult membership to develop methods for recruitment, retention and expansion opportunities Facilitating and working with service unit managers and other volunteers to provide direction for and support the recruitment and effective management of service teams Directing, evaluating, developing and motivating volunteers, helping to resolve conflicts, and ensuring council resources are appropriately managed Developing trust and credibility with volunteers and community partners by following through on projects and tasks in a timely manner Developing, coordinating, and implementing plans that assist volunteers in delivering a consistent, effective, high-quality Girl Scout Leadership Experience to girls, parents, and other volunteers Being well-versed in and knowledgeable about the Girl Scout Leadership Experience, Girl Scout ways & traditions, and all other Girl Scout resources Ensuring volunteers obtain required training and recommend additional learning opportunities that align with volunteer interests Serving as Council liaison to all volunteers in assigned jurisdiction Providing input on and following up on the appointment, release, & reassignment of volunteers annually Participating in service unit meetings a minimum of 3 to 4 times a year, or as requested Attending troop meetings as requested and/or needed Optimizing the use of technology in providing support for volunteers Ensuring Girl Scouts is open to all girls and adults by delivering the Girl Scouts message of pluralism and diversity to members of the council Interpreting and ensuring compliance with all GSUSA and Heart of the South policies, safety standards and policies and procedures Promoting Girl Scouts and expanding the base of community support through networking, and building community partnerships Cultivating interest and support of key community leaders, institutions, schools, and businesses Remaining informed of the activities of other departments and effectively communicating changes and updates Representing the Girl Scouts Heart of the South in community activities and initiatives Works with cross-functional teams to determine or develop innovative techniques to ensure the effective deployment of support services Promote and assist with Council-wide programs, activities, events, public relations and/or fund development endeavors as needed Qualifications/Requirements Excellent oral and written communications skills Ability to network with community partners, schools, other youth serving organizations, volunteers, girls, and parents Ability to work independently and as a member of a team Ability to plan and implement a multifaceted workload with minimum supervision and as a member of a team Ability to work effectively with adults, girls and community groups reflective of the council’s diversity Ability to solve problems and make ethical decisions Works well under pressure and adaptable to changing work environments Must be willing to work a flexible schedule including nights and weekends as required Must possess a high level of interpersonal and customer service skills Able to maintain a high level of confidentiality and make ethical decisions Highly organized, with superior problem resolution and analytical skills Able to work effectively under pressure with multiple priorities and deadlines Must excel in the use of the Microsoft Office Suite, G-Suite, social networking, and other web-based platforms Candidate must successfully pass drug screen and criminal background and credit checks Travel within the Council’s jurisdiction is required Education and/or Experience Bachelor’s degree or related experience in community organizing, volunteer management, sales and marketing 1 – 2 years of proven experience in volunteer management and leadership Experience with customer service management systems (CRM) a plus but not required

NOTE:

This information describes typical duties and responsibilities and is not intended to limit management from assigning other work as required. Licenses Valid state driver’s license; some travel within the Council’s jurisdiction is required.

Job Type:

Full-time Pay:

$40,000.00 – $50,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person