Medical Communications Coordinator Position Available In Pinellas, Florida

Medical Communications Coordinator Dermatology Medical Partners – 3.2 Dunedin, FL Job Details $14 – $17 an hour 23 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer service Call center High school diploma or GED Communication skills Entry level Full Job Description We are seeking a dedicated and compassionate Medical Communications Coordinator to join our team at Dunedin, PH Dermatology office. As the first point of contact you play a crucial role in providing exceptional customer service and support to patients and staff.

Essential Duties and Responsibilities:

The Medical Communications Coordinator is responsible for handling a high volume of inbound and outbound calls, addressing patient inquiries, scheduling appointments, and providing information about our dermatology services. This position requires excellent communication skills, some medical knowledge and the ability to multitask in a fast-paced environment. Essential Functions Answering incoming calls in a professional manner Manage multiple phone lines simultaneously and route calls to appropriate offices Schedule and confirm medical appointments, including follow ups Assist with basic financial inquiries Provide brief overview of patient insurance Provide information about services offered and address patient inquiries Manage appointment reminders and cancellations Identify and escalate complex issues to appropriate staff Other duties as assigned Education and/or Work Experience Previous experience working in a call center or healthcare customer service preferred Strong active listening and problem-solving abilities required Ability to manage time effectively Proficiency using multi phone line systems Excellent written and verbal communication skills required Strong attention to detail required High School Diploma or equivalent required Physical Requirements Must be able to sit for an extended period of time answering phone inquiries.

Excellent Benefit Package Includes:

Competitive pay 401k with company match Health, Dental, Vision Employer HSA contribution Life Insurance Tuition Reimbursement Great PTO and Holiday policy

Pay Range:

$14-$17 per hour depending on experience If you are motivated and have the desire to provide outstanding customer service, we invite you to apply and become an integral part of our dynamic team.