Dispatcher – Communications Specialist Position Available In Baldwin, Georgia

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift:

12 Hours – Night Shifts (United States of America)

Scheduled Weekly Hours:

36

Salary Range:

$17.50 – $28.00

Union Position:

No Department Details Full time schedule is working 72 hours in a 2 week timeframe. Will be working 7am to 7pm and 7pm to 7am. In addition to shifts during the week you will work a weekend rotation as well. Work with a small team where everyone is accountable and works together to get the job done! Summary Sanford AirMed dispatchers are responsible for receiving and coordinating requests for air and ground medical transport requiring the use of Sanford AirMed Flight Teams. Tasks include, but are not limited to, dispatching appropriate aircraft and flight teams, communicating with referring and accepting hospitals/agencies, flight following aircraft, map reading, and data entry using Computer-Aided Dispatch (CAD) software. You must to be able to work in a potentially high-stress and fast-paced environment as part of a team and individually. You will work closely with flight teams, pilots, One-Call nurses, and administration to ensure transports are completed efficiently and patients receive the best care possible. Applicants should possess excellent written, verbal and interpersonal skills, be proficient at typing and comfortable with a Windows-based operating system. This position requires strong skills in critical thinking, problem solving, relationship building and flexibility. You need to be able to prioritize tasks, manage time, and work effectively with minimal supervision. Applicants must be able to work in an area of limited space with one other person for a duration of 12 hours and have the potential to work both day and evening shifts. Job Description Ability to multitask, be detail orientated and thorough in completing daily tasks. Ability to deal with high stress situations calmly and effectively while maintaining composure in very difficult situations to collect vital information from callers to determine the severity of a situation and the location to those who need assistance. Listens carefully to collect relevant details and be able to type the details of calls into computers, and speed and accuracy is of importance when responding to emergencies. Effectively uses radios and other forms of communication. Works with growth and development needs of a diverse population. Either setting in the ground or air, perform data entry using the computer, compiling QI (Quality Improvement) data, SharePoint, and typing any other documentation as assigned and maintain access to, and security of, highly sensitive materials. Ability to read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions. Searches files, databases or other reference materials to obtain needed information. Depending upon job setting, knowledge to operate the computer software necessary to document flights as well as the skill in radio communications with the medical teams and pilots on medical transports. Maintain a sense of pride and ownership for the program. May require sitting for extended periods of time. Depending on location of position, work hours will vary depending on patient needs. This may include overtime, call, backup call, nights, days, weekends, and holidays. Attends training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge. Qualifications High school diploma or equivalent is required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org. Sanford Health, one of the largest health systems in the United States, is dedicated to the integrated delivery of health care, genomic medicine, senior care and services, global clinics, research and affordable insurance. Headquartered in Sioux Falls, South Dakota, the organization includes 44 hospitals, 1,400 physicians and more than 200 Good Samaritan Society senior care locations in 26 states and nine countries.