Public Relations Specialist Position Available In Fulton, Georgia
Tallo's Job Summary: A Public Relations Specialist is responsible for receiving and guiding operator calls and emails related to PR/PA guidance, categorizing and documenting issues through ServiceNow, and routing inquiries to appropriate Subject Matter Experts. The role requires strong organization, communication, attention to detail, and the ability to handle high-pressure situations calmly. This position is offered by Insight Global, an equal opportunity employer committed to diversity and inclusion.
Job Description
Job Description o Receives Operator calls and emails made to the Public Relations hotline, provides PR/PA guidance related to field calls on certain topics and/or routes to appropriate Subject Matter Expert. o Ensures the correct categorization and documentation of issues through ServiceNow. o Pays close attention to all the inquiries coming through to know how the requests may be connected so that they can be routed to the appropriate people with the most up to date information. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review
Insight Global’s Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Strong organization and communication skills High attention to detail Ability to prioritize and skillfully handle multiple assignments Technologically savvy Ability to stay calm when handling high pressure calls Ability to think creatively about systems and processes, and then ensure proper execution of those processes Handle sensitive information appropriately null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.