Marketing and Communications Specialist Position Available In Lafayette, Mississippi
Tallo's Job Summary: The Marketing and Communications Specialist position at NEMEPA entails supporting public relations, marketing, and community engagement efforts, coordinating material for publications, assisting in subscriber growth plans, and maintaining communication with business accounts. The role requires strong communication skills, computer knowledge, and the ability to represent the company professionally. A high school diploma is required, with a bachelor's degree preferred in marketing, business, or information technology.
Job Description
PRIMARY RESPONSIBILITIES
- Support public relations, marketing and community engagement efforts.
- Assist in presentation of educational and information programs/demonstrations.
- Coordinate, write, package material for NEMEPA’s membership and employeepublications and digital resources as assigned.
- Assist in maintaining
NEMEPA, NE SPARC
website and social media channels withrelevant and timely information.
- Aid Communications and Marketing Manager in plans for fiber subscriber growth andretention.
- Grow
NE SPARC
subscriber base for businesses and maintain connection with currentbusiness subscribers.
- Assist with Youth Tour events and activities as assigned.
- Provide emergency storm support as needed.
- Perform other duties as assigned by the Communications and Marketing Manager.
- Make phone calls, in-person visits, and conduct presentations to prospective subscribers.
- Keeps abreast of market trends including but not limited to product applications,technical services, competitive services, advertising, and promotions.
- Will maintain communication with business accounts ensuring their satisfaction.
- Supplies Communication and Marketing Manager with reports on customer needs,problems, competitive activities, and potential for new services.
- Submit activity and results reports, such as call logs, work plans, and activities.
- Occasional after-hours work could be required
EDUCATION AND SKILL REQUIREMENTS
- Must have strong verbal and written communication skills and offer excellentcustomer service.
- Must have computer knowledge and the ability to acquire strong knowledge ofproducts and services.
- Technical experience and abilities relating to the internet and VOIP services are a plus.
- Work experience of 1-2 years is not required but recommended.
- Must possess excellent communication, and customer service skills.
- Ability to always represent oneself and the company in a professional and ethical manner.
- Ability to communicate with subscribers, co-workers, and various business contactsin a professional and courteous manner.
- Must have a warm, welcoming, and engaging personality.
- Ability to organize and prioritize multiple work assignments and manage projects effectively.
- Must have a valid driver’s license and reliable transportation.
- Represent the company at community events.
- Coachable and willingness to learn and improve communication skills.
- Must be proficient with computer skills.
- High school diploma required.
Bachelor’s degree in marketing, business or information technology preferred.
