Operations Coordinator Telecommunications & Generator Maintenance Position Available In Durham, North Carolina

Operations Coordinator – Telecommunications & Generator Maintenance Infinity Communications

LLC – 3.4

Durham, NC Job Details Full-time $55 an hour 16 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Microsoft Powerpoint Microsoft Word Microsoft Excel Mid-level Microsoft Office High school diploma or GED Driver’s License Bachelor’s degree Communication skills Time management Full Job Description Infinity Communications is seeking an organized and proactive Operations Coordinator to support generator maintenance operations at telecommunications tower sites. This role oversees field technician logistics, schedules maintenance routes, tracks inventory and repairs, and ensures all data is properly captured in internal and customer systems. The ideal candidate thrives in a fast-paced environment, is a natural problem-solver, and excels at coordinating both people and processes. DUTIES And

RESPONSIBILITIES

Assist as needed with the following responsibilities: Generate and distribute weekly maintenance completion reports for key customers. Communicate project status through conference calls and written reports to customers. Submit repair quotes for generators in a timely and accurate manner. Review jobs for billing accuracy and ensure updates are reflected in customer databases. Collaborate with managers to resolve billing discrepancies or questions. Build and maintain strong, effective working relationships with internal staff and customer representatives. Work independently with minimal supervision in a deadline-driven environment. Manage field technicians to ensure compliance with specifications, safety protocols, and company standards. Confirm parts/materials are accurately captured and billed appropriately. Route and schedule technicians for maximum efficiency and alignment with customer expectations. Support monthly budget forecasts and monitor project progress against cost targets. Be available to respond to issues or emergencies outside of normal working hours, as needed.

QUALIFICATIONS

And

REQUIREMENTS

2+ years of administrative or operations coordination experience (preferred in field services, logistics, or telecom) Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Google Sheets Technologically inclined and quick to learn new software platforms and apps Strong multitasking skills with the ability to manage multiple priorities or projects at once Exceptional organizational, planning, and time management abilities Clear and effective verbal and written communication skills High level of attention to detail and data accuracy Willingness to learn and a strong team-player mentality Ability to communicate professionally with customers regarding job progress and issues Experience managing or coordinating a team of field technicians (preferred)

Work Remotely No Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

Full Time After Hours ‘On call’ rotation Overtime Weekend availability Supplemental pay types: Bonus pay

Education:

High School diploma (Minimum) Bachelor’s (Preferred)

License/Certification:

Driver’s License (Preferred)