Communication Systems Specialist Position Available In Wilson, North Carolina

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Communication Systems Specialist May 1, 2025 Web Manager Posted in Employment Barton College is seeking to recruit a Communication Systems Specialist to work within the Admissions department. This is an entry-level position responsible for an accurate and effective Client Relationship Management (CRM) database by creating and maintaining views, imports, exports, reports, communication flows, workflows, and data integrity. The role is to ensure that data from Slate is regularly and appropriately entered into Jenzabar. This person will work with Slate as updates and upgrades to the CRM become available, liaise with the IT department during implementation, and train admissions, financial aid, and other college staff on new solutions.

ESSENTIAL JOB FUNCTIONS

Assist the Director of Communication Systems in the implementation and development of the Slate CRM
Act as first-line CRM Slate support for admissions staff and other enrollment stakeholders
Coordinate and maintain all Admissions business process documentation. Perform annual updates and create ad hoc process documentation.
Implement updates and upgrades to the Slate CRM system &train end users regarding functionality changes
Assist and perform daily processing of internet submissions, CFNC applications, parchment documentation, the Enroll account, and clearinghouse documentation. Work with Slate support to report and resolve issues and questions Encourage development partners across the campus Build and maintain daily data mapping for import/export processes, including Common Application, ACT, SAT, Encoura, and NRCCUA, etc. Performs database and import table maintenance.
Work with any of the vendors to assist with the data that needs to be imported. Create and maintain views, reports, and workflows
Build various communication plans using campaigns, workflows, marketing lists, and Exact Target
Analyze admissions data from current and previous years to generate reports, including disseminating weekly reports. An understanding of fundamental statistical principles is desired.
Run reports and views for vendor partners and other enrollment stakeholders
Work with current vendors to retrieve and report data. Assist with work on Orientation with campaigns throughout the year.
Assist in yearly data cleanup, retrieval, and export for NCHEDS and IPEDS for the institution.
Update data tables to bridge information from Slate to Jenzabar. Perform data integrity checks to ensure system processes function properly, including email sends and workflows. Correct and troubleshoot issues caught during these processes. Perform annual updates within the system that impact the application entity, events, territory assignments, and available terms. Create and maintain forms within the system Assist personnel in the processing of applications, decisions, and supplemental items during peak times, and work with them on problem-solving solutions as needed. Participate in meetings, committees, and task forces as representative for the Client Relationship Management presence.

JOB REQUIREMENTS/CRITICAL SKILLS & EXPERTISE

The minimum job requirements and critical skills and expertise for this position are: Bachelor’s degree is required, with degree and/or coursework in computer science, mathematics, statistics, or other related disciplines preferred.
Demonstrated ability to break down complex and evolving strategies into individual components, processes, and action steps to achieve goals.
Strong investigative skills, with high attention to detail. Ability to map data flows and make/recommend changes that improve the operation.
Experience evaluating, manipulating, and reporting data in Excel is required. Ability to manage multiple tasks and projects in a fast-paced, high-pressure, high-stakes environment. A strong commitment to collaboration and a proven ability to effectively communicate in written and verbal form are required.

WORK ENVIRONMENT

This job operates primarily in a professional office environment and routinely uses standard office equipment such as computers, zoom phones, photocopiers, and printers. Participation in admissions events in the evenings and on weekends is possible in this position.

APPLICATION GUIDANCE

Please submit a current resume and contact information for at least three professional references (all should be MS Word or PDF format) to People & Support, at employment@barton.edu. Applications will be accepted until the position is filled. Barton College is an equal employment opportunity employer committed to a diverse faculty, staff, and student body and welcomes all applicants. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Any claims of discrimination for Title IX or otherwise should be directed to our Title IX Coordinator, Victoria A. Morris, at P.O. Box 5000, Wilson, NC 27893, or at 252-399-6330 or vamorris@barton.edu. Post navigation Previous post Graduate Assistant Coordinator of Student Activities Next post Barton’s Spring 2025 Senior Exhibition Opens May 8 with Reception Recent Posts
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P.O. Box 5000, Wilson, NC, 27893

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400 Atlantic Christian College Dr NE, Wilson, NC 27893 Contact Us P.O. Box 5000
Wilson, NC, 27893
enroll@barton.edu
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800-345-4973
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Who We Are Nationally recognized through academics and athletics, Barton College is a community of learners freely examining the intellectual and cultural experiences of an interdependent world to understand humanity’s rich heritage and to improve the quality of all existence. Barton College is affiliated with the Christian Church
(Disciples of Christ).