Telecommunications Associate I – IV / Telecommunications Specialist I – III (Voice) Position Available In Kings, New York

Telecommunications Associate I

• IV / Telecommunications Specialist I
• III (Voice)

Job ID:

12115

Business Unit:

MABSTOA

Location:

Brooklyn, NY, United States

Regular/Temporary:

Regular

Department:

NYC Transit Authority

Date Posted:

Jun 24, 2025 Description Job Information

Title:

 Telecommunications Associate I

• IV / Telecommunications Specialist I
• III (Voice)

First Date of Posting:

6/23/2025

Last Date of Filing:

Open until Filled

Authority:

TA/OA

Department:

Subways

Division/Unit:

Electronics Maintenance Division
Reports to: Superintendent

Work Location:

Various

Hours of Work:

As required TA Applicants must be in a permanent civil service status in the title(s) of Telecommunications Associate I

• IV / Telecommunications Specialist I
• III (Voice) or be on an established list for said title(s). If you are on an established list, your list number must be reachable to be considered for appointment.

• CANDIDATES NEWLY APPOINTED TO THE TELECOMMUNICATION SPECIALIST I-III TITLE WILL BE COVERED UNDER THE DC37 BENEFITS.

• This position on the NYC Transit payroll is competitive and is eligible for the 55-a Program.

This position is open to qualified persons who are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link www1.nyc.gov/site/dcas/employment/55-a-program.page

Compensation:

Telecommunications Associate I (Voice)

TA:

$57,478

• $86,882 (New hire rate: $49,981)
  Telecommunications Associate II (Voice)

TA:

$80,202

• $104,260 (New hire rate: $69,740)
  Telecommunications Associate III (Voice)

TA:

$86,189

• $104,260 (New hire rate: $69,740)
  Telecommunications Associate IV (Voice)

TA:

$96,243

• $130,629 TA is represented by DC-37 Telecommunications Associate I (Voice)

OA:

$55,943

• $84,562
  Telecommunications Associate II (Voice)

OA:

$78,061

• $101,477
  Telecommunications Associate III (Voice)

OA:

$83,889

• $101,477 Telecommunications Specialist I (Voice)

OA:

$93,676

• $110,408
  Telecommunications Specialist II (Voice)

OA:

$101,170

• $119,244
  Telecommunications Specialist III (Voice)

OA:

$109,262

• $127,141 OA is represented by

NYCT-TRANSPRT WRKRS UNION L100

Responsibilities Under general supervision, the selected incumbent will be responsible for the upgrade, maintenance, testing, and troubleshooting of software and embedded firmware for Public Address (PACIS), digital sound processors, speakers, customer information screen (CSI), Beacon countdown clocks, cyber lock administration, and Help Point, Remedy, and LAN equipment and field support maintenance workstations. Responsibilities will also include the development and execution of test plans and procedures for maintenance of CCS assets, hardware, and software; installation and/or upgrades; problem resolution; configuration/provisioning and capacity/performance monitoring; performing diagnostics and troubleshoot software; maintaining and updating documentation; conducting testing and analysis; liaison with various in-house maintenance groups, user departments, and MTA IT; providing technical support, training, and knowledge transfer, as required, to operations staff.

Education and Experience:

Telecommunications Associate I

• IV
  1.

A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, and/or planning and analysis of electronics system and one year satisfactory full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in a voice telecommunications or closely-related electronics planning, electronics management, and/or electronics service environment; or 2. An associate degree from an accredited college including or supplemented by 12 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, and/or planning and analysis of electronics systems and two years of the experience described in “1” above; or 3. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and three years of the experience described in “1” above; or 4. A satisfactory combination of education and/or experience equivalent to “1”, “2”, or “3” above. College education not used for meeting the minimum requirements in “1” or “2” above may be substituted for experience on the basis of each 30 semester credits of undergraduate college education, including or supplemented by 6 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronic, physics, and/or planning and analysis of electronic systems for six months of the experience described in “1” above, up to a maximum of two years of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of the experience described in “1” above. Special Note

• Additional Requirements for Assignment Level IV To be eligible for placement in Assignment Level IV individuals must have, after meeting the minimum requirements, at least two additional years of full-time experience as follows:
  1) As a Telecommunications Associate (Voice)
• Assignment Level I, II, and III working for the City of New York; or
  2) Performing analytical, planning, operational, technical, and/or administrative duties in a voice telecommunications, electronics planning, electronics management, and/or electronics service environment, one year of which must have been specialized work in a consultative or supervisory capacity. Telecommunications Specialist I
• III 1.

A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cell service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems, and three years of satisfactory full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in a voice telecommunications or closely-related electronics planning, electronics management, and/or electronics service environment, one year of which much have been specialized work in a consultative or supervisory capacity; Or 2. An associate degree from an accredited college including or supplemented by 12 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cell service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems, and four years of experience as described in “1” above, one year of which much have been specialized work in a consultative or supervisory capacity; Or 3. A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above, one year of which much have been specialized work in a consultative or supervisory capacity; Or 4. A satisfactory combination of education and/or experience which is equivalent to “1”, “2” or “3” above. College education may be substituted for experience on the basis of six months of experience as described in “1” above for each 30 semester credits of undergraduate college education including or supplemented by 6 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cell service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems. However, all candidates must have at least a four-year high school diploma and at least three years of the experience as described in “1” above, one year of which much have been specialized work in a consultative or supervisory capacity.

Desired Skills:

Network Design and/or implementation experience desirable Ability to use state-of-the-art network equipment System integration of software and hardware Experience with VMWARE Experience with PC hardware and all input/output protocols Strong PC skill: Microsoft Office, Visio, Oracle, Windows, UNIX (ie.

LINUX, QNX

) operating system and other applications Excellent oral, written, problem solving and interpersonal skills, with the capability to communicate with all levels of management Ability to coordinate, schedule, and prioritize to meet deadlines

Selection Method:

Based on evaluation of education, skills, experience, and interview.

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to .