Communications Specialist II – Dispatcher I Position Available In Newberry, South Carolina

Communications Specialist II•Dispatcher I

Salary
$34,383.00 Annually
Location Newberry County, SC
Job Type
FTE•Full-Time
Job Number
176939
Agency
Forestry Commission
Division
Dispatch Piedmont
Opening Date
06/09/2025
Closing Date
6/23/2025 11:59 PM Eastern
Residency Requirement
No

Class Code:

BA20

Position Number:

60012015

Normal Work Schedule:

Other
Pay Grade
GEN04
Hiring Range•Min.
$34,383.00
Hiring Range•Max.
$34,383.00
Opening Date
06/09/2025
EEO Statement
Equal Opportunity Employer

Agency Specific Application Procedures:

When applying for this position, the electronic state application must be completed to include the Education and Work Experience sections and the Supplemental Questions. This includes a detailed description of each work-related position and, if applicable, military service (indicate rank) and job-related volunteer work that you feel qualifies you for the position. Failure to provide detailed and complete work-related information may result in your application being rejected. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. A criminal records check will be conducted prior to an offer of employment. SCFC requires individuals to complete an online application to apply for this position. Interested individuals can access www.careers.sc.gov, 24 hours a day, 7 days a week. Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

DRIVING RECORD

If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
Normal Work Schedule (Other):
The work schedule is 39 hours per week during day shift, working three 11-hour shifts from 7am-7pm and one 6-hour shift on Wednesdays, on a rotating work schedule to include weekends and holidays.
Veteran Preference Statement
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

DESCRIPTION

BENEFITS
QUESTIONS
Job Responsibilities
Under direct supervision, receives reports of smoke management, wildfires, law enforcement requests, storm damage and other emergency and non-emergency incidents. Appropriately dispatch fire suppression personnel through the use of a computer aided dispatch system, two-way radio, and telephone. Assumes Piedmont Region dispatch/call taking responsibilities.
Receives reports of fires, law enforcement needs, storm damage and other emergency incidents from the public, local fire departments, 911 systems, forestry pilots and other safety officers. Processes, records and disseminates this information. Operates computer aided dispatch system to dispatch personnel to fire locations. Maintains accurate records of all dispatched personnel and their locations. Uses computer aided dispatch system to take smoke management information to ensure burner is within smoke management guidelines. Processes and records this information. Provides two-way radio contact between firefighters, field personnel, and the Dispatch Center. Performs dispatch and other related duties on daily task lists as assigned in support of the agency’s mission and initiatives. Performs other duties in support of the Forestry Commission’s mission and strategic plan. Minimum and Additional Requirements
A high school diploma and entry-level work experience with voice communication systems or switchboard exchange operations.
Must be able to type 35 WPM and have basic computer proficiency. Completion of Introduction to the National Incident Management System (IS-700) within first year of employment.
Pre-employment drug test and criminal background check required. Additional Comments
The work schedule is 39 hours per week during day shift, working three 11-hour shifts from 7am-7pm and one 6-hour shift on Wednesdays, on a rotating work schedule to include weekends and holidays. Position is located in an office environment. Must be able to remain stationary for long periods of time while answering calls. Occasionally moves about the work area to access file cabinets, office machinery, and other job-related equipment. Must be able to lift 25 lbs. Knowledge of operating a computer-aided dispatch system, two-way radio and telephone communication equipment. Knowledge of the Federal Communication Commission (FCC) rules and regulations concerning two-way radio operations and Smoke Management guidelines. Active listener with strong customer service and communication skills. Ability to speak clearly and concisely; must be able to interpret written instructions, policies, and materials used in performing dispatching duties; must react quickly, accurately, and calmly in a stressful environment. Basic computer proficiency. Position is designated as safety sensitive and essential. Position requires the employee to be subject to pre-employment, random, post incident/accident, reasonable suspicion and rehabilitation monitoring and drug and alcohol testing consistent with SCFC Drug and Alcohol Testing. Employer
State of South Carolina
Agency
Forestry Commission
Address
5500 Broad River Road
Columbia, South Carolina, 29212
Phone
803-896-8879
THE

LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE EMPLOYEE AND THE AGENCY. THIS DOCUMENT DOES NOT CREATE ANY CONTRACTUAL RIGHTS OR ENTITLEMENTS. THE AGENCY RESERVES THE RIGHT TO REVISE THE CONTENT OF THIS DOCUMENT, IN WHOLE OR IN PART. NO PROMISES OR ASSURANCES, WHETHER WRITTEN OR ORAL, WHICH ARE CONTRARY TO OR INCONSISTENT WITH THE TERMS OF THIS PARAGRAPH CREATE ANY CONTRACT OF EMPLOYMENT.

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