E-Commerce Operations & Brand Assistant (Plants & Gardening) Position Available In Alachua, Florida

E-Commerce Operations & Brand Assistant (Plants & Gardening) Confidential Hawthorne, FL Job Details Full-time From $18 an hour 15 hours ago Qualifications Social media advertising Adobe Photoshop WordPress Sales Social media management Mid-level Graphic design Canva JavaScript Packaging Organizational skills Marketing automation Mailchimp Pay-per-click (PPC) advertising Customer support Google Analytics Communication skills HTML Performance marketing Full Job Description Job Summary We are seeking a detail-oriented, creative, and growth-driven E-Commerce Specialist to join our small but passionate team. You’ll be instrumental in managing and optimizing our online sales channels, coordinating operations, and enhancing customer experience across platforms like Etsy, eBay, Amazon, and Shopify. This role requires a mix of operational efficiency, marketing strategy, and brand storytelling—all centered around our mission to bring beautiful, healthy plants to every home. Responsibilities E-Commerce Management & Strategy Develop and implement strategies to improve sales performance and customer retention. Manage and update listings across platforms (Etsy, eBay, Amazon, Shopify), ensuring accurate descriptions, competitive pricing, and compelling imagery. Optimize website content and navigation using basic HTML/JavaScript for better user experience and conversions. Analyze traffic and purchasing behavior using analytics tools to inform updates and campaigns. Fulfillment & Inventory Support Consolidate daily orders and generate shipping labels. Assist with packing and order preparation during peak periods. Manage stock updates, product availability, and reorder supplies like boxes, soil, or packaging materials. Customer Experience & Communication Handle customer support via email, phone, and messages across platforms. Maintain a professional, timely, and kind tone in all communications. Implement feedback loops to improve product and service experience. Marketing, Ads & Brand Development Run and optimize PPC and paid ad campaigns on Google, Meta, Amazon, etc. Utilize email marketing and automation tools to increase customer retention. Collaborate on social media, graphics, and content aligned with brand guidelines. Research and propose new product ideas based on trends, demand, and margin potential. Skills & Qualifications Experience managing product listings and sales channels (Etsy, eBay, Amazon, Shopify). Proficient in tools like Google Analytics, Meta Ads Manager, or similar. Knowledge of marketing automation tools (e.g., Klaviyo, Mailchimp). Strong grasp of performance marketing and ROI-based ad strategies. Familiarity with HTML, JavaScript, or WordPress for light content management. Strong communication and organizational skills.

Bonus:

Experience in graphic design (Canva, Photoshop) and social media content creation. Passion or interest in plants, gardening, or eco-friendly products is a plus!

Job Type:

Full-time Pay:

From $18.00 per hour

Schedule:

Monday to Friday Weekends as needed Ability to

Commute:

Hawthorne, FL 32640 (Required) Ability to

Relocate:

Hawthorne, FL 32640: Relocate before starting work (Required)

Work Location:

In person