E-commerce Merchandising Manager Position Available In Miami-Dade, Florida

E-commerce Merchandising Manager Goodwill Industries Miami Gardens, FL Job Details Full-time 13 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Power BI Microsoft Excel Merchandising Magento Mid-level E-commerce Supervising experience Bachelor’s degree

Google Analytics Full Job Description Summary:

We are seeking an Ecommerce Merchandising Manager to lead the strategic planning, execution, and optimization of product assortment, pricing, and merchandising strategies for our online store. This role will be instrumental in communicating these strategies to our thrift retail store management partners to maximize sales, enhance the customer experience, and drive operational efficiency and total revenue and margin within our ecommerce division.

Essential Duties and Responsibilities:

Merchandising & Product Strategy Use sales and marketplace performance data to develop and execute merchandising strategies that drive online sales, customer engagement, and conversion rates. Curate and optimize the online product assortment to ensure a compelling and high-performing selection. Implement best practices for categorization, product descriptions, images, and SEO to improve discoverability. Monitor inventory and product category mix, sell-through rates, and product performance to inform replenishment and pricing strategies. Collaborate with the donations and retail teams to ensure a steady supply of high-value and in-demand products. Site Merchandising & User Experience Lead onsite merchandising efforts, including homepage updates, landing pages, collections, and seasonal campaigns. Optimize product pages and category navigation to enhance the customer journey and increase conversions. Work closely with the ecommerce marketing team to align merchandising efforts with promotions, email campaigns, and digital ads. Utilize analytics to improve product placement, recommendations, and cross-selling opportunities. Pricing & Promotions Develop pricing strategies that balance revenue growth with margin optimization. Manage markdowns, clearance strategies, and promotional pricing to drive sales while minimizing excess inventory. Partner with marketing to create compelling promotions and discounts that attract customers and increase sales. Data & Performance Analysis Monitor key performance indicators (KPIs), including conversion rates, average order value (AOV), and sales performance by category. Conduct competitor benchmarking to stay ahead of ecommerce trends and pricing strategies. Generate reports and provide analysis to guide decision-making and continuous improvements. Collaboration & Leadership Work cross-functionally with the donated goods retail team, marketing, operations, IT, and logistics to ensure a seamless ecommerce experience. Manage relationships with third-party vendors, platforms, and marketplace partners (e.g., eBay, Amazon, Shopify). Train and support team members on merchandising best practices and ecommerce tools.

• Manage a team of in-store ecommerce champions for optimal product selection and training

Education and Experience:

• Bachelor’s degree in Business, Marketing, Merchandising, or a related field
• 3-5 years of experience in ecommerce merchandising, preferably for a traditional retailer (single- or multi-branded).
• Strong knowledge of ecommerce platforms (Shopify, Magento, or similar) and marketplace selling (eBay, Amazon).
• Proficiency in Google Analytics, Excel, and other data analysis tools to drive insights. PowerBI a plus.
• Excellent organizational, analytical, and problem-solving skills.

Supervisory Responsibilities:

• Manage a team of in-store ecommerce champions for optimal product selection and training

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Life insurance Vision insurance

Schedule:

8 hour shift Monday to

Friday Work Location:

In person