E-Commerce Specialist Position Available In Miami-Dade, Florida
Tallo's Job Summary: The E-Commerce Specialist position involves supporting online sales operations for a beauty and personal care brand. Responsibilities include customer inquiries, managing product listings, and ensuring a smooth shopping experience on platforms like Shopify and Amazon. The ideal candidate is bilingual in English and Spanish, with experience in e-commerce and strong organizational skills.
Job Description
Position Overview:
We are seeking a proactive and detail
- oriented E
- Commerce Representative to support online sales operations in a fast
- growing beauty and personal care brand. This flexible position is ideal for someone who is organized, tech
- savvy, and fluent in both English and Spanish .
The ideal candidate will assist with customer inquiries, manage product listings, and help ensure a seamless online shopping experience across platforms like Shopify, Amazon, and others.
Key Responsibilities:
Respond to customer inquiries via email, chat, and online platforms in both English and Spanish. Assist with product listings, updates, and descriptions on e
- commerce platforms. Track orders, resolve issues, and follow up on customer service requests. Monitor reviews, feedback, and assist with returns or replacements. Collaborate with the e
- commerce and marketing teams to support promotions and new product launches.
Help analyze sales trends and provide insights for improvement. Ensure brand consistency across all digital sales channels.
Requirements:
Bilingual:
Fluency in English and Spanish ( written and spoken) is required. Prior experience in e
- commerce, customer service, or digital sales is preferred. Familiarity with platforms like Shopify, Amazon, Etsy, or similar. Strong attention to detail and organizational skills. Excellent communication and problem
- solving abilities.
Comfortable working independently with a flexible schedule. Basic knowledge of Google Workspace ( Docs, Sheets, Gmail) or Microsoft Office.
