Ecommerce Operations Specialist – Junior Position Available In Middlesex, Massachusetts

Ecommerce Operations Specialist – Junior 3.5 3.5 out of 5 stars Framingham, MA 01701 Ecommerce Operations Specialist – Junior Framingham, MA 01701 7+

Months Job Summary:

The Web Store Operations Specialist (Operations) will execute accurate day-to-day operations and flow of merchandise for all our Ecommerce Websites, to support and drive sales. This role is responsible for continuous categorization upkeep, navigation/shop execution, and operational tasks. Consistently collaborating with cross functional partners in Merchandising, Marketing, Analytics, and Product. Major Areas of Responsibility Execute an accurate site merchandising experience across all of our ecommerce sites through continuous categorization upkeep, taxonomy/shop execution, and operational tasks. Accountable for accurate merchandising through daily site sweeping, product categorization, and rejections management across all brands. Complete taxonomy strategies set by eCommerce Merchandising team. Execute operational responsibilities such as static content, marketing promotional setups, shipping updates, & filter audits. Document SOPs of workflow processes Report and troubleshoot problems/defects, bubbling up to managers and cross functional teams for visibility Recommend & support process optimization and automation opportunities along with the eCommerce Operations Manager Document and track competitive and industry trends through site deep dives, sharing findings and making recommendations. Consistently collaborates and communicates with team across several areas of the business Collaborate across the team to solve problems with minimal disruption to the business or the customer

Requirements:

Bachelor’s degree or equivalent work experience 1+ years’ experience in Marketing, eCommerce, Finance, Project or Product Management Deep understanding of ecommerce & business KPIs; Strong analytical and critical analysis skills Experience with Adobe Analytics or Google Analytics and multi-variate testing Proficiency using Excel Agile and innovative problem solver Demonstrates strong verbal and written communication skills, with the ability to convey complex information clearly, collaborate effectively across teams, and tailor messaging to diverse audiences. Passion to improve customer experience and brand equity online #TB_EN