E-commerce Operations Specialist Position Available In Queens, New York

E-commerce Operations Specialist Confidential Woodhaven, NY 11421

E-commerce Operations Specialist:

Drive Our Digital Growth at Army Navy USA! Are you a highly motivated e-commerce professional with a passion for optimizing online experiences? Army Navy USA is rapidly expanding, and we’re searching for a talented E-commerce Operations Specialist to play a pivotal role in shaping our digital future. If you’re ready to make a significant impact on our online retail success, we want to hear from you! About the Role As our E-commerce Operations Specialist, you’ll be at the heart of our digital strategy, working directly with our Head of E-commerce to elevate our webshops and enhance the customer journey. Based in our vibrant Queens, NY location, you’ll be instrumental in optimizing product listings, managing inventory, and ensuring a seamless online experience across multiple retail platforms. This is an incredible opportunity to contribute to a growing team and see your efforts directly impact our business expansion. What You’ll Do Your primary mission will be to ensure our e-commerce platforms are performing at their peak.

This includes:

Product Powerhouse:

Own the end-to-end process of product onboarding and management, ensuring every listing is accurate, compelling, and up-to-date. You’ll master pricing strategies and execute weekly e-commerce updates with precision.

SEO Savvy:

Implement best-in-class SEO practices, from crafting engaging titles and descriptions to managing redirects and optimizing title tags, to boost our online visibility.

Operational Excellence:

Oversee the daily functionality of our webshops, proactively managing content, inventory, and price adjustments to deliver an optimal user experience.

Content Curator:

Address and resolve any product attribute discrepancies (images, brands, descriptions, etc.) to maintain a pristine online catalog.

Customer Champion:

Enhance the overall online shopping experience and provide essential online customer support.

Strategic Synchronizer:

Collaborate closely with various departments to align our online presence with the overarching business strategy and synchronize omni-channel efforts.

Data-Driven Decisions:

Prepare insightful e-commerce performance reports, analyze the health of our online stores, and lead initiatives to improve profitability.

Growth Contributor:

Contribute to exciting special projects, marketing, and social media initiatives that support our dynamic and growing business. What We’re Looking For We’re seeking a proactive, detail-oriented individual with a strong analytical mindset and a passion for e-commerce.

E-commerce Expertise:

A minimum of 2 years of proven experience in e-commerce platform management, with a strong track record in creating and maintaining detailed product listings and managing inventory.

Exceptional Communicator:

Outstanding written and verbal communication skills are essential, with the ability to articulate ideas clearly and effectively, and coordinate activities across diverse teams.

Design Fundamentals:

Basic graphic design and editing skills (e.g., Canva) to enhance product visuals.

Autonomous & Accountable:

A proactive and independent work ethic, capable of efficiently managing responsibilities while maintaining transparent communication.

Highly Organized:

Strong time management skills and meticulous attention to detail are crucial for success in this role.

Adaptable Learner:

Receptive to feedback and thrives in an independent work environment.

Platform Pro:

Familiarity with multiple e-commerce platforms and marketplaces.

Bonus Points:

Experience with CRM and/or fraud prevention systems.

Industry Insight:

A solid understanding of e-commerce best practices, online consumer behavior, and emerging industry trends.

Preferred Qualifications:

The ability to think both strategically and tactically with strong attention to detail. Entry-level applicants and recent graduates with relevant internships or projects are encouraged to apply! Why Join Army Navy USA? At Army Navy USA, you’ll be part of a creative, forward-thinking team that values quality and innovation. Our Queens location offers a dynamic work environment in the heart of a vibrant New York neighborhood. We offer competitive compensation and excellent opportunities for growth and professional development.

Location:

This role requires reliable commuting to our Queens, NY location or a plan to relocate before starting work. Ready to help us shape the future of our e-commerce operations? Apply today! We’re interviewing candidates on a rolling basis and aim to fill this position as soon as possible. This position does not offer visa sponsorship, including the

H-1B. EEO

Statement:

Army Navy USA is an equal opportunity employer, and we embrace diversity in all aspects of our business. We encourage applications from candidates of all backgrounds, experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics or age. We are committed to providing a workplace that is inclusive and accessible for all.

Job Types:

Full-time, Part-time Pay:

$20.00 – $24.00 per hour Expected hours: 40 per week

Benefits:

Employee discount Flexible schedule Paid time off

Schedule:

Day shift Monday to Friday No nights Application Question(s): What drew you to this role? When are you available to start? Can you describe your relevant experience?

Education:

Bachelor’s (Preferred)

Experience:

Data entry: 1 year (Preferred)

Microsoft Excel:

3 years (Preferred)

Google Workspace:

3 years (Preferred)

Google Analytics:

1 year (Preferred)

Google Docs:

1 year (Preferred) Ability to

Commute:

Woodhaven, NY 11421 (Preferred)

Work Location:

In person