Market Research Analyst Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Market Research Data Analyst position involves managing and synthesizing syndicated and competitive intelligence reports, collaborating with external partners, and analyzing expert reports. Responsibilities include creating presentation-ready documents, conducting competitive bench marketing, and identifying CX trends. The role requires 3-5 years of data analysis experience, expertise in market research, and proficiency in tools like PowerPoint and Excel. Financial services experience is a plus.
Job Description
JOB DESCRIPTION
An employer is looking to identify a Market Research Data Analyst to join their Customer Experience Analytics team. This person will manage and synthesize the syndicated and competitive intelligence reports and data that the client receives from external partners. They will also synthesize and compile the analyses from expert reports that are published, as well as work with vendors to support ad hoc business questions. This role will provide the source of truth to what key experiences look like with competitors as well as standards across industries.
Key responsibilities include:
Act as a liaison with our syndicated partners to create a full inventory and repository of syndicated reports. Synthesize the reports and create presentation ready documents that can be socialized enterprise-wide. Ad hoc competitive bench marketing for new concepts (both product launches and experimentation). Create an updated view of our position relative to competition and market leaders on our experience capabilities. Identify CX trends that are surfacing with market leaders to indicate what may be the next step for us.
REQUIRED SKILLS AND EXPERIENCE
Minimum of 3-5 years of data analysis experience Experience with market research Expertise with PowerPoint/Excel/etc. Experience with SharePoint Experience synthesizing or building or customizing reports from other third-party data sources and reports
NICE TO HAVE SKILLS AND EXPERIENCE
Financial services experience
