Data Quality Specialist Position Available In Greenville, South Carolina
Tallo's Job Summary: The Data Quality Specialist role at Harris involves updating customer information, comparing data sets, researching and updating contact information, merging duplicate data, and verifying data accuracy. The ideal candidate has strong attention to detail, communication skills, Excel proficiency, and can work both independently and as part of a team. A high school diploma or equivalent is required, with previous data entry or customer service experience being beneficial. Harris is hiring for this entry-level position.
Job Description
We are seeking a detail-oriented and proactive CRM Data Cleanup Specialist to join our team for a short-term project. This entry-level position is crucial for improving the integrity and accuracy of our customer relationship management (CRM) systems, which are used for ticket management and sales/marketing. The ideal candidate will be responsible for updating customer information, ensuring data accuracy, and conducting research to further verify our database.
Key Responsibilities Update Customer Information:
Update customer status, contact details, and other relevant information in the CRM system.
Compare Multiple Data Sets:
Analyze and compare data from various sources to ensure consistency and accuracy.
Research and Update Contact Information:
Conduct online research and make phone calls to verify and update customer contact information.
Merge Duplicate Data:
Identify and merge duplicate records to maintain a clean and efficient database. Work with management to resolve questions about data and confirm quality of work.
Data Verification:
Help create an ongoing process for users to communicate changes in Customer/Contact information Qualifications Strong attention to detail and organizational skills. Excellent communication skills, both written and verbal. High level of proficiency in Excel. Ability to conduct online research and make phone calls professionally. Basic understanding of CRM systems and data management. Proficiency in using AI tools for data analysis and content creation is a plus. Ability to work independently and as part of a team. Education and Experience High school diploma or equivalent; some college coursework preferred. Previous experience in data entry or customer service is beneficial but not required. If you are passionate about data accuracy and eager to contribute to our team’s success, we encourage you to apply for this exciting entry-level opportunity! Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at HarrisTalentAcquisition@harriscomputer.com This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
