CRM Implementation Specialist (HubSpot) Position Available In Shelby, Tennessee

CRM Implementation Specialist (HubSpot) Caissa

K12 – 4.2

Memphis, TN Job Details Full-time $55,000 – $105,000 a year 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Professional development assistance Flexible schedule Qualifications CRM software Mid-level Analysis skills HubSpot 2 years Communication skills Time management Full Job Description Caissa K12 is seeking a detail-oriented CRM Implementation Specialist with deep experience in HubSpot to support and improve our internal systems and processes across all service lines. In this role, you will manage the day-to-day setup, optimization, and oversight of our HubSpot platform, ensuring consistent use and communication flow across departments. Why Caissa K12? As the nation’s #1 leader in student recruitment, Caissa K12 is on a mission to ensure every student is not just in school but engaged and empowered for a successful future. As our HubSpot CRM Implementation Specialist, you will have the chance to work on innovative campaigns, oversee and improve workflows, and work closely with our team to ensure the project goals are met. As well as provide day-to-day HubSpot support for staff, addressing day-to-day troubleshooting issues. You will play a central role in helping our teams work more efficiently, ensuring HubSpot is implemented effectively to support student recruitment, retention, chronic absenteeism, and more. This position is in-person at our Memphis office and reports directly to company leadership. Key Responsibilities HubSpot CRM Management Customize pipelines, properties, workflows, forms, and templates to match internal operational needs. Ensure consistent contact management practices and data hygiene across all teams. Manage integrations between HubSpot and other internal systems (e.g., email marketing, mass communication tools, etc.). Cross-Department Implementation & Communication Work with department leads across all service lines to implement and optimize HubSpot use for client needs. Translate internal goals and processes into actionable CRM workflows and automations. Provide technical support and troubleshooting for team members using HubSpot. Process Optimization & Automation Analyze internal workflows and recommend automation opportunities to improve efficiency and accuracy. Build automation for internal tasks such as lead routing, task assignments, or project tracking. Train staff on HubSpot functionality and best practices to ensure consistency and understanding. Create and maintain internal documentation and training materials. Qualifications 2+ years of hands-on experience managing and implementing HubSpot CRM. Proven ability to build and optimize workflows, pipelines, and reports. Experience managing CRM integrations with other platforms and tools. Strong analytical and troubleshooting skills. Clear, effective communicator who can work cross-functionally and train others. Self-starter with excellent time management skills. Familiarity with educational or service-focused environments is a plus.

Personal Attributes:

Self-starter with a proactive attitude and an ability to work independently in a small team. Strong problem-solving skills and attention to detail. Ability to prioritize tasks and manage multiple projects simultaneously. To apply, please submit your resume and a brief cover letter explaining your experience with HubSpot.

Job Type:

Full-time Pay:

$65,000-$105,000 yearly salary Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance

Education:

College degree or sufficient relevant experience (required)

Work Location:

In person- Memphis

TN 38137

Job Type:

Full-time Pay:

$55,000.00 – $105,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance

Schedule:

Monday to Friday Weekends as needed

Work Location:

In person