MARKETING SUPPORT SPECIALIST – ADMINISTRATIVE ASSISTANT Position Available In Okaloosa, Florida

$19.13
Per Hour
Position range in Crestview-Fort Walton Beach-Destin, FL Metropolitan Statistical Area $17.84•$24.21 Per hour

MARKETING SUPPORT SPECIALIST

•ADMINISTRATIVE

ASSISTANT

Okaloosa Gas District

Occupation:

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Location:

Valparaiso, FL•32580
Positions available: 1
Job #: 12485012

Source:

Employ Florida

Posted:

5/7/2025

Updated:

5/8/2025

Expires:

7/6/2025

Web Site:

Employ Florida
Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. HS 40 Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.

POSITION TITLE

MARKETING

SUPPORT SPECIALIST I DEPARTMENT

MARKETING

REPORTS TO

GROWTH

DEVELOPMENT SUPERVISOR BASE PAY RATE

$19.13/HOUR; $39,790.40/YEAR

FLSA STATUS

NON-EXEMPT

HOURLY KEY WORDS

ADMINISTRATIVE, PROFESSIONAL, OFFICE, SALES, CUSTOMER

SATISFACTION PROGRESSION PATHWAY SPECIALIST I

$19.13 PER HOUR / $39,790.40/YEARLY

SPECIALIST II

$20.33 PER HOUR / $42,286.40 YEARLY

SENIOR SPECIALIST

$21.60 PER HOUR / $44,928.00 YEARLY

JOB SUMMARY

 Acts as an active, supporting member of the Customer Interaction and Growth Development team to support the marketing department’s goal of maximizing customer interaction through data organization and appliance sales. This position must be able to perform essential functions and responsibilities with moderate supervision. Incumbents in this position will be held to the District’s Gold Standard for Customer Service.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Assists running various reports from Salesforce and Cognos which is used to provide KPI information to assist the Vice President of Marketing in adjusting procedures and supporting the District’s budget.
Assists auditing various aspects for the District; pending charges for Installation jobs, open Builder Allowances and Program Rebates, Salesforce job complete stage review, customer pick ups, meter set monitoring.
Assists coordinating Ardurra with locations that require private utilities to be located for existing residential service lines; includes assisting creating 811 location tickets through Sunshine 811 portal, Exactix; uploading Ardurra pictures and Engineering designs to CompanyCam.
Provides back up assistance to Coordinate, schedule and document representative appointments.
Assists collecting and processing invoices for the Marketing Department; assigning account number, retrieving approval signatures, providing to Accounting for processing and reconciling credit card statements. Assists in completing Salesforce opportunities based on Cognos Meter Set Report; verifies equipment located in the house at the time of the meter set, enters date stamps for important KPIs, closes the opportunity for tracking purposes.
Assists reviewing rebates, such as Program Rebates and Builder Allowances, to ensure eligibility requirements are met and submits for approval to the Growth Development Supervisor for processing.
Assists the Installation Department’s processes in various tasks to include but not limited to; creating appropriate 811s through Exactic 811 portal, issuing inventory, processing Southern Pipe invoices, and completing WFs in Naviline.
Assists the Installation Scheduler with documenting installation work in Kickserve; inserts key criteria in Salesforce regarding scheduled install jobs and pulls reports for the communication to other areas.
Assists submitting Time for the Marketing Department; gathering individual time, receiving, and recording proper leave slips, inputting proper codes and hours. Uses Naviline and CompanyCame to accomplish this task.
Assists the Appliance Sales Coordinator in upkeeping the District’s appliance website; to include but not limited to updating appliance costs, entering new products and setting up promotions/sales announcements.
Assists the Marketing Cancellation process as directed by the Appliance Sales Coordinator; cancels Naviline WFs, verifies Salesforce and pending charges reflect cancellation directions.
Assists in proper documentation for parts that are eligible for warranties to include completing proper forms and communicating warranty eligibility with key vendors.
Assists inputting various information in Salesforce for data entry used for tracking and KPI purposes.
Assists the Customer Interaction and Growth Development team and its members to provide aid/backup support when directed for the overall success of the team and the District.
Other miscellaneous job-related duties as assigned. The preceding is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions.

EDUCATION AND EXPERIENCE

ASSISTANT I:

High School and zero to two years directly related experience

ASSISTANT II

High School plus two to five years directly related experience

ESSENTIAL COMPETENCIES/TECHNICAL SKILLS

Ability to communicate effectively, both orally and in writing.
Interpersonal skills to communicate and work effectively with various personality types.
High level of organization and attention to detail.
Ability to multitask and exhibits excellent time management skills.
Experience and knowledge of using personal computers with the ability to work in MS Office, specifically Excel, and other applicable software applications.
Experience with SalesForce software system.
Must possess and maintain valid Florida driver’s license and a driving record satisfactory to the District and its insurers.
Understanding of geographic, statistical, mathematical, and computer science theory, methodology, applications, and techniques.

OTHER FACTORS

Must be appropriately attired for an office environment.
Regular attendance is essential.
May be required to work other than normal work schedule.
May be required to work overtime with little notice.

Physical Effort:

 Requires walking, driving, bending, stooping, crawling, climbing and moderate to heavy lifting. May require viewing and working on a computer for extended periods of time.

Working Conditions and Hazards:

 The work environment involves everyday risks or discomforts, which require normal safety precautions

DRUG TESTING FOR ILLEGAL DRUGS

 Employees in this classification will be tested for illegal drugs in accordance with the District’s Drug Free Workplace Policy. Equal Opportunity Employer Help for Employer Information. Opens a new window.