Corporate Director Casino Relationship Marketing Position Available In Escambia, Alabama

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what where Corporate Director Casino Relationship Marketing
Wind Creek Hospitality
303 Poarch Road
Atmore, AL 36502
Gaming Company
11 Locations
Full-Time
Description
Job Overview
The primary responsibility of the Corporate Director Casino Relationship Marketing is to ensure the day-to-day operations of our VIP players, VIP events, concerts, and bus programs for WCH properties are standardized using industry best practices. All duties are to be performed in accordance with departmental and WCH’s policies, practices, and procedures. This job works with and provides direction to each WCH property’s Casino Marketing and Player Development staff to maximize revenue and profitability from WCH’s high-end guest segment.
Purpose
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties And Responsibilities
Ensures each property’s host program is managed effectively by creating departmental policies, coding rules, develops standardized reports for managing host and event performance, establishes goals and expectations, tools and accountability
Determines which host contact-management tools are utilized by each property
Creates corporate agreements for Casino Marketing to get the best pricing for concerts, technology platforms, off-site VIP events, travel for player trips, junket programs and procurement of gifts/prizes for VIP events or guests. Increases VIP revenue, number of coded VIPs, and number of VIP trips Works with the property’s Director of Relationship Marketing to develop and execute VIP events
Sets goals for each property’s Casino Marketing team and assists in developing business plans to ensure performance and profit objectives for short and long-term goals are met
Ensures that corporate comp policies and procedures are followed and maintained
Works with the Corporate Data and Analytics Department to develop reporting and analysis that can be utilized by the property’s Casino Marketing Department
Oversee that VIP events, concerts, hotel & spa (as applicable) are yielded to maximize revenues
Responsible for developing bus programs and coordination to assure such bookings are profitable and scheduled/directed towards casino needs
Other duties and responsibilities as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)
High School diploma or GED
Bachelor’s Degree in Related Field AND three (3) years’ experience in a Management position

• required
  OR Seven (7) years’ experience in a Management position
• required
  OR Five (5) years’ experience in a Management position with Wind Creek Hospitality
• required
  Seven (7) years of experience as a Director or above of a Casino Marketing or Player Development Department that includes a minimum of 3 years with Table Games experience
• required
  Must have extensive knowledge in writing, revising Tribal/Gaming control board internal controls
• required
  Experience in casino floor and hotel operations
  Extensive knowledge of CMP and Opera systems or equivalent casino operations systems
  Must be proficient in database analysis, planning and execution of campaigns/events
  Must be a self-starter with a strong sense of urgency in tackling challenges
  Must have strong leadership, organizational, communication, human relations, and decision-making skills
  Must have an exceptional “Service Attitude”
  Must have excellent verbal and written communication skills
  Must have Superior people skills
  Must have a high level of professionalism
  Must be able to achieve goals and work high pressure environment based on making quotas
  Willing and able to work various hours and shifts, including nights, weekends, and holidays
  Willing to travel and participate in training as recommended or required
  Must have a Tribal Gaming License (or the ability to obtain and maintain a license) is required for this position
  Must have willingness and ability to work in a smoke/secondary smoke environment.

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.
Posted April 11, 2025
23 Wind Creek Hospitality
Welcome to an experience like no other. Gaming is the heart of Wind Creek Hospitality, but we offer so much more. Wind Creek Hospitality is the principal gaming and hospitality entity for the Poarch Band of Creek Indians, the only federally recognized Indian Tribe in the state of Alabama. Our 11 distinct properties in the U.S. and Caribbean provide world-class entertainment, dining, hotel stays, amenities and activities.
Wind Creek continues to grow and offer our guests luxurious destinations and opportunities for escape.

Our gaming facilities include:

Wind Creek Aruba, Wind Creek Atmore, Wind Creek Bethlehem, Wind Creek Chicago Southland, Wind Creek Curacao, Wind Creek Montgomery, Wind Creek Wetumpka, as well as racetracks in Alabama and Florida.
Our Purpose Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone has a feeling of belonging and importance.
At each location, Wind Creek has built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system: Do it right. Be the best. Have fun.
As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.
Explore our Opportunities on Casino Careers & Hospitality Online!
Listen to what our employees say about us: https://youtu.be/bvPyIdGjmhI
Our Perks
Blue Cross Blue Shield medical plan

• Dental plan
  VSP vision plan
  401(k) savings plan
  Life and disability insurance
  Paid time off
  Employee dining rooms
  Career training and planning
  Quarterly incentive bonuses
  Employee fitness centers with on-staff trainers
• Not available at all locations
  Types of Jobs
  Gaming
  Hotels
  Facilities
  Food & Beverage
  Corporate