Head of Customer Success Position Available In [Unknown county], Georgia
Tallo's Job Summary: Our client, a leading energy SaaS company in the VPP space, is seeking a Head of Customer Success to lead their ~25 person organization. Responsibilities include implementation, renewals, and expanding partnerships with electric utility customers. The role requires experience in CS ownership, managing electric utilities, and exposure to demand response programs. This remote position is open to candidates in the US.
Job Description
Our client, a leading energy SaaS company in the VPP space, is hiring a leader for their Customer Success organization. This role will lead a ~25 person org, with responsibility for implementation, renewals, and expansion of partnerships with electric utility customers.
Required experience/profile:
Experience owning CS + renewals/expansion + onboarding/implementation Experience managing electric utilities as customers Exposure to demand response programs This is a remote position open to candidates in the US.