Digital Product Lead – Program Management Position Available In Albany, New York

Job Order Number:

DG0197938

Job Title:

Digital Product Lead – Program Management

Company:

Humana Location:

Albany, NY

Salary:

Education:

Information Not Provided

Experience:

Information Not Provided

Hours:

Duration:

Full Time, Regular

Shift:

Description:

 

• Become a part of our caring community and help us put health first
• Humana is a leading health and well-being company focused on helping our patients, members, and customers achieve their best health by delivering personalized, simplified, whole-person healthcare experiences.

At Humana, we are committed to creating a meaningful work environment where everyone belongs. Our environment is one in which every employee can bring their whole self to work to do their best work. Celebrating diverse backgrounds is at the heart of our corporate values, and we believe that our inclusive, diverse culture has a direct and positive impact on our customers and their healthcare experiences.

Our brokerage business is poised to advance the industry in how digital can be used to drive customer acquisition in the Medicare Advantage space. Within this business area, we are aggressively driving new digital capabilities, new ways of working, and employing next-gen technology to revolutionize how Medicare Advantage is sold. This role is part of this expanding Digital organization, and will be critical in our growth plans.

Key AccountabilitiesWe are seeking a highly skilled Lead Digital Program Manager to oversee the development and execution of a new eCommerce business. This role requires a dynamic and results-driven leader who excels in managing complex projects independently, ensuring alignment with strategic objectives. The Lead Digital Program Manager will play a key role in establishing the structure, frameworks, and operating model for a newly formed team, collaborating across functions, and delivering exceptional results in a fast-paced environment.+ Architect and implement the foundational structure, frameworks, and operating model for a new digital/eCommerce team.+ Lead end-to-end management of digital programs, including go-to-market planning and execution, development and ownership of readiness strategy, and robust testing plans/frameworks for successful product launches.+ Serve as the primary contact for all legal, regulatory, and compliance matters-coordinating required reviews and ensuring full adherence to company and industry standards.+ Collaborate with IT, Operations, Marketing, and external partners to ensure seamless execution and integration across business functions.+ Establish and manage detailed project plans, timelines, and budgets; proactively identify and resolve risks or obstacles.+ Develop and monitor rubrics for program performance, analyze key metrics, and provide concise updates to senior leadership.+ Drive a culture of innovation, continuous improvement, and accountability within the team.+ Manage stakeholder expectations and foster clear, consistent communication across all levels of the organization.+ Stay abreast of industry trends and best practices to inform ongoing program strategy and execution.

• Use your skills to make an impact
• Required Qualifications
• + Natural leadership instincts with proven ability to innovate and influence+ 7+ years leading digital programs or projects, ideally within eCommerce or digital retail.

+ Demonstrated expertise in building and scaling new teams, including creation of operational frameworks, team structure, and governance models.+ Proven ability to design, implement, and manage go-to-market checklists, testing strategies, and frameworks.+ Direct experience managing legal, regulatory, and compliance reviews in a digital or eCommerce environment.+ Strong leadership skills, with a track record of working independently in complex, matrixed organizations.+ Excellent communication, organizational, and analytical skills.+ Experience with project management methodologies such as Agile or Scrum.+ Ability to drive results in a dynamic and evolving environment.

Travel:

While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

• Scheduled Weekly Hours
• 40•Pay Range•The compensation range below reflects a good fai