Marketing Specialist 1 Position Available In Jefferson, Alabama

Marketing Specialist 1 Johnson Service Group Inc. – 3.8

Birmingham, AL Job Details Contract Estimated:

$49.8K – $62.5K a year 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Vision insurance Life insurance Qualifications Microsoft Powerpoint Microsoft Word Microsoft Excel Microsoft Outlook Customer service Mid-level Microsoft Office Project management Usability B2B Customer support 1 year Communication skills Marketing Full Job Description Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is currently looking for an experienced Marketing Specialist to fill a 4 month contract position in Birmingham, AL. The Contractor will provide supplementary support through analysis of multiple platforms. Primary Responsibilities Support the business unit and technical partners Become the business team lead on multiple platform comparison documentation Understand the platform features, functionality and general object model Organize and assess the differences and similarities between multiple platforms Function as a counterpart to the product manager for platform comparison Communicate with product manager in pursuit of deliverables and milestones Coordinate resources and participate in weekly alignment sessions with product manager Facilitate delivery and review of materials by organizing information, scheduling meetings and following up with product manager Share updates on project status by working with product manager, technology organization and CEP business leads to make sure that information is exchanged expeditiously, and we are achieving the required weekly tasks to meet our major milestones Update the feature comparison matrix with OCC and any refreshed info Create the attributes (fields) to compare in a similar matrix Verify the calculations across the platforms noting if they are the same or different and if this is a result of calculation error or unique/different formula Provide list of attributes in primary platform that require disclaimers or corrections Experience and skills: Excellent communication and presentation skills and the capacity to exhibit those via Microsoft Teams Successful candidates will have a grasp of customer behavior Prior experience in the utilities industry a plus Requirements Video pre-interview with the hiring manager for candidates who meet all qualifications Hiring panel interview Intermediate proficiency in MS Office (Teams, Excel, Word, PowerPoint, Outlook). Excellent communication and presentation skills, with the capacity to exhibit those in-person or via Microsoft Teams. A foundational understanding of customer journeys, buyer’s journeys or personas.

Preferred:

Prior experience in the utilities industry a plus. 1 year of project management experience. 2 years in technology customer support or service. 3 years in usability or customer experience design. A foundational understanding of Account Based Marketing (ABM). A working understanding of B2B engagement and customer satisfaction metrics This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650