MCC Strategy & Operations – Process Professional Position Available In Durham, North Carolina

• Introduction
• The Marketing, Communications and CSR Strategy & Operations (MCC S&O) team serves as the operational backbone for MCC, enabling teams to do their best work and deliver business outcomes.

We accelerate productivity through automation, measurement, and transparency. We bring together the missions of engagement, governance, insights, investments, learning, operations, and transformation.

Within MCC S&O, the Investments team guides and enables marketers to get more out of every dollar spent. Processes include budget planning, tracking, forecasting, reporting and advising on marketing infrastructure and program expense investments.

• Your role and responsibilities
• The MCC Investment and Resource Process Professional is an individual contributor who supports the MCC Strategy & Operations organization through the development and management of various applications, tools, and data sources.

These tools are used to collect and report various aspects of Budget Management, Resource Management and other aspects of marketing, communications and CSR management. This is an entry level position with an expectation that the individual will become proficient in working with various tools including Airtable, Allocadia, Slack, EPM, IBM Cognos, BETH, Excel, PowerPoint, Mural, Box and Adobe Workfront.

Key to success includes an interest in learning about marketing strategy and working with various stakeholders to design internal operational processes and tools to support marketing execution in support of that strategy.

• Required technical and professional expertise
• A willingness to learn and practice new tools, processes and skills
• Strong Excel skills including writing formulas
• Strong Powerpoint skills
• Ability to create workflow applications using tools such as Airtable, Adobe Workfront, Monday.com
• Analytical mindset and curiosity to probe into data of different kinds
• Strong written and verbal communication
• Compassion for team members and a sense of personal responsibility/accountability
• Preferred technical and professional experience
• Basic understanding of elementary data languages such as SQL, R…
• Airtable development skills
• Monday.com
• Adobe Workfront
• Cognos skillsIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.