Director of Product and Policy Innovation Position Available In Pulaski, Arkansas

Director of Product and Policy Innovation Consociate Health – 5.0

Little Rock, AR Job Details Full-time Estimated:

$96.9K – $128K a year 2 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Qualifications Nursing Management Healthcare Administration Data analysis skills Master’s degree Technology management Product management Business Administration Senior level 2 years

Full Job Description Job Description:

Consociate Health, a leading Third-Party Administrator, offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, and creates continuous learning and embraces the ideas and diversity of others. As part of our Mission to make Healthcare more accessible and affordable for our clients through innovation solutions and expert consultation, we value the inherent qualities that are foremost in our Mission, Vision, Values- Compassion, Humility and Impact, which allow us all to create authentic relationships with our team and our clients.

POSITION SUMMARY

The Director of Product and Policy Innovation is responsible for developing and optimizing policies and procedures, exploring innovative healthcare product solutions and managing technology resources to enhance operational efficiency.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Develop and propose new policies and procedures aligned with organizational goals. Regularly review and maintain existing policies for accuracy and compliance with regulatory standards. Identify and evaluate innovative healthcare product ideas, conducting feasibility studies and presenting findings. Evaluate current technology solutions used within the organization for performance and cost-effectiveness. Collaborate with various departments to address their needs and ensure effective policy implementation. Develop training materials and facilitate workshops to inform staff about new policies and technologies. Utilize data analytics to assess policy and technology initiative effectiveness and provide insights for improvement. Reports to Senior Vice President, COE and Advanced Care Programs

GENERAL EXPECTATIONS

Present a positive image of Consociate Health at all times. Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer or co-worker. Communicate in a clear and concise manner, while also demonstrating receptivity through active listening. Identify and perform work that has not been specifically assigned, as needed. Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goal efficiently and effectively. Demonstrate a teamwork philosophy by working cooperatively with others. Attend required in-service and staff meetings. Seek other educational opportunities directly related to this position. Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups and individuals, employees and applicants. Adhere to established safety standards and utilizes proper techniques to avoid work-related injuries.

Experience and Skills:

SERVICE EXPECTATIONS

Greet all people in a prompt and courteous manner. Communicate in a warm and courteous manner, making eye contact and speaking in a tone of voice that matches words. Ask customers what they need and strive to exceed their expectations. Offer and provide assistance whether or not the request falls within your specific job duties. Respond to customer requests in a timely manner consistent with Consociate Health’s standards and best practices, return calls promptly and keep them informed of delays before they ask. Make decisions based on customer needs, opinions, complaints or suggestions. Take appropriate steps to resolve problems to the customer’s satisfaction. Ask customers for their opinions, accepting criticism as an opportunity to improve service. Seek opportunities, provide value-added services, and eliminate tasks that do not serve our customer. Remain aware of products and services provided by Consociate Health. Project a positive, professional image when working.

KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS

Nursing Degree required. Experience in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred. Minimum of 2 years in policy development, product management, or technology evaluation in a healthcare setting. Strong understanding of healthcare regulations and compliance. Proven ability to analyze and present complex information effectively. Experience in healthcare product innovation and technology management preferred. Familiarity with data analysis tools and methodologies preferred.

BENEFITS

Paid time off Paid Holidays Medical, Dental and Vision Insurance Basic Group Life, Short Term and Long Term Disability Voluntary Life, Critical Illness and Accident Coverage 401

K Plan:

Employees are immediately eligible with a 2% automatic enrollment. Consociate matches up to 4% of an employees’ annual salary.

From:

Consociate Health