Omnichannel Product Delivery Manager – Payments – Vice president Position Available In Hillsborough, Florida

Omnichannel Product Delivery Manager – Payments – Vice president
Tampa, FL, United States and 1 more

JOB INFORMATION

Job Identification
210603552
Job Category
Product Portfolio & Delivery
Business Unit
Commercial & Investment Bank
Posting Date
04/10/2025, 12:52 PM
Locations
Tampa, FL, United States
Atlanta, GA, United States
Job Schedule
Full time
Job Shift
Day

JOB DESCRIPTION

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Omnichannel & Biometrics Product Delivery, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management and change readiness activities
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies Extensive experience in software development and integration, particularly with Point of Sale (POS) systems, along with strong project management skills, excellent problem-solving abilities, effective written and oral communication skills, and proficiency in relevant programming languages and integration tools
Experience in managing and optimizing retail and point of sale system networking requirements, with extensive experience in both cloud-based and in-store payment networking systems a plus. Preferred qualifications, capabilities, and skills
Proficient knowledge of the product development life cycle, design, and data analytics
Experience in working with cloud-based POS systems and familiarity with emerging technologies in the retail and payment processing sectors.
In-depth knowledge of payment terminal hardware and software, including EMV, NFC, and contactless payment technologies, as well as experience in integrating these terminals with various POS systems to ensure secure and efficient transaction processing.
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience, with certifications in project management or relevant technologies

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans