Digital Payments Product Manager, Coconut Grove, Miami, FL Position Available In Miami-Dade, Florida

Digital Payments Product Manager, Coconut Grove, Miami, FL

Req ID:

Req1456154
Date posted 05/23/2025

Digital Payments Product Manager, Coconut Grove, Miami, FLCountry:

United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We aremitted to creating an environment w continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, w you are supported by a culture of engagement and amitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Digital Payments Product Manager will be a Digital Payments subject matter expert and manage the development of the structure around new products and features based on multiple client’s input. YOU will develop, own & execute on enterprise & retail digital payments banking strategy, product vision, features and designs.

You will:

Manage our digital payments strategy with detailed business requirements.
Manage the interaction with technology partners and/or vendors on the delivery of optimized member-centered intuitive payments offerings through our Platform.
Collaborate with, and manage internal relationships with leadership, marketing, customer experience, development, and implementation teams to manage backlog and release planning, define product roadmap, incorporate market direction and sort through diverse requirements.
Improve customer satisfaction and loyalty, through a deep understanding of their needs, delivering best in class market solutions, which will be a key differentiator in the digital channels of the Bank with other marketpetitors.
Conducts channel/product gap analysis,petitive research and industry evaluations to extract actionable insights to inform the digital strategy and determine the long-term digital backlog.
Analyze client needs and market research in order to decide which are the priorities to be targeted and provide an adequate response to the client segments being addressed.
Leads business case development, writing, and delivery as well as ROI-projections.
Plans, manages and facilitates all phases of the Digital life cycle, from inception through introduction into the marketplace.
Manages multiple, concurrent agile teams to define and execute the release plan on time and on budget. Roll-out business- critical change in short timescales whilst also adapting for other global and local programs running in parallel impacting the same audience.
Interfaces with QA and/or internal UAT resources to ensure requirements are met and approve finished product releases before it goes to the client.
Sets the direction and reviews product documentation for the digital banking solution suite
Tracks product and feature use to analyze and understand implications for product enhancements
Develops tools and processes to gather feedback to shape and build future products
Supports Sales and Marketing in promoting the products and ensuring revenue, business value, and client adoption goals are met
Define business and operational KPIs for owned products; develop targets and manage forecasting for each Defined KPI; partner with Analytic teams on deep dives for anomalies in trends, to define root cause and action plans.

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable amodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree in engineering, Data & Analytics, or Technology-related fields – Required
7+ Years Related experience in product development and/or line experience working with products. Required
2+ Years Management Experience – Required
Extensive knowledge and experience with creating and managing business requirements and user stories for software platforms.
Experience in developing digital product backlog and roadmaps with aggressive product delivery cycles.
Background in Consumer payments with strong understanding of ACH, Wires, Zelle, Cross-border payments, Real time payments, Debit cards is preferred.
Familiarity with regulatorypliance and risk management in the financial industry.
Must be an exceptional collaborator, able to build and leverage relationships at all levels of theanization.
Strong technology capabilities – must be able to manage major technology products end-to-end and develop key solutions for scalability.
Strong track record on product delivery and team leadership, managingplex and concurrent programs in dynamicanizations.
Knowledgeable about the external environment including Main bankingpetitors, Regulatory environment, Global Economy, Latest innovations and technologies.
Strong track record of Agile change leadership from inception through to execution and embedding, including establishing the vision and mandate.

Certifications:

No Certifications listed for this job.

It Would Be Nice For You To Have:

Established work history or equivalent demonstrated through abination of work experience, training, military service, or education.

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to . Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

Review the internal eligibility guidelines . If this sounds like a role you are interested in, then please .
We aremitted to providing an inclusive and accessible application process for all candidates. If you require any assistance or amodation due to a disability or any other reason, please contact us at TAOpssantander.us to discuss your needs.

Benefits:

Santander Benefits – 2025 Santander OnGoing/NH eGuide (foleon)

Primary Location:

Coconut Grove, FL, Miami Coconut Grove Corp

Other Locations:

Florida-Coconut Grove,New York-New York,Massachusetts-Boston
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exactpensation may vary based on skills, experience, training, licensure and certifications and location.

Salary:

$93,750 – $160,000/year