Associate Technical Product Manager – Supply Chain Position Available In Fulton, Georgia

Associate Technical Product Manager – Supply Chain 3.7 3.7 out of 5 stars 1 Ravinia Dr, Atlanta, GA 30346 At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package – this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re

UNSTOPPABLE

for our employees! Are you ready to join the Un-carrier movement? The Associate Technical Product Manager (TPM) is a visionary, strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and crafted to achieve specific business goals and results. This role is ultimately accountable and responsible for T-Mobile’s internal and external products, platforms, services, and experiences envisioned and built to achieve the specific business purpose and business results. At a high level, this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business goals, securing funding, and leading a cross-functional business and technical team, as well as key partners to deliver against the opportunity. In this role, you will support the development and delivery of key supply chain capabilities, including Buy Online Pickup In-Store (BOPIS), last-mile delivery, warehouse management system (WMS) integrations, and 3PL/4PL logistics solutions. Working closely with senior and principal product managers, engineers, and business stakeholders, you’ll help translate business needs into clear technical requirements that drive innovation in T-Mobile’s logistics ecosystem. No day is the same for the Associate TPM role.

Day-to-day activities or responsibilities include:

conducting market research, writing features or user stories, resolving specifications, defining the long-term strategy of the product, crafting the product road map, and driving technical delivery end to end. You will partner with agile delivery teams in sprint planning, backlog grooming, and support testing to ensure clarity of requirements and alignment with goals. You will also support/drive go-to-market activities as needed, ensuring operational readiness for features delivered. We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the ‘Un-carrier’ and make a tangible impact! Our team is dynamic where no day is the same, and we are diverse and inclusive—passionate about growth and transformation. If you’re up to the challenge, apply today!

Job Responsibilities:

Vision, Strategy, and Analysis:

Conducts research and analysis in order to help build and manage product vision and roadmap. Assists in executing the product vision for logistics-focused capabilities including BOPIS, WMS, and delivery logistics. Participates in end user research to advise product prioritization. Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity. Assists with product presentations and provides ad hoc information to management through special reports and analysis. Participates in the development of technical improvements to improve customer experience and logistical efficiency. Attends meetings with external third parties to understand partnership and licensing opportunities. Develops understanding of trends in supply chain tech and assesses their impact on roadmap and product innovation. Gathers information to support enterprise process to secure and maintain product funding.

Customer Evangelist:

Uses customer insights and operational data to shape product vision and priorities. Dedicates time to actively meet with customers, business stakeholders, and logistics teams to understand needs. Supports development of Voice-of-Customer (VOC) feedback loops for continuous improvement. Advocates internally and externally for customer-centric solutions with tangible business outcomes. Tests ideas and solutions with real users to ensure impact and fit for purpose.

Product Execution & Technical Delivery:

Helps generate and maintain dashboards and reports that track product health and performance metrics. Assists with maintaining and updating product backlog and priorities with partners across logistics and software engineering teams. Supports sprint planning, backlog grooming, and standups to ensure technical teams are aligned on goals and requirements. Coordinates product testing, user acceptance, and readiness activities. Writes user stories and acceptance criteria for features such as API integrations, WMS enhancements, and delivery orchestration tools. Communicates defect status to leadership and stakeholders and ensures proper backlog prioritization for resolution. Helps prepare and facilitate demos of logistics products and supply chain tools.

Relationship & People, Professional Development:

Builds positive working relationships across a diverse stakeholder network—sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Engineering, and external partners. Develops industry and domain knowledge in areas such as ERP (e.g., SAP), cloud technologies, and supply chain architecture. Attends trainings, workshops, and engages in self-learning to stay current on trends and practices. Assists in developing training materials and adoption tools to enable cross-functional readiness.

Education and Work Experience:

Bachelor’s Degree in Computer Science, Engineering, IT or equivalent experience. (Required) 0-2+ years of relevant Product Management experience in an agile software product development environment. (Required)

Preferred Qualifications:

Bachelor’s degree in Computer Science, Engineering, Supply Chain Business, or a related field. 1-3 years of experience in a product management, business analyst, or technical program support role—ideally in a supply chain, logistics, or ERP-related environment. Basic understanding of ERP systems (e.g., SAP) and familiarity with software development concepts, cloud technologies, or API integration is a plus. Exposure to agile methodologies and tools such as Jira or Confluence. Strong communication, organization, and problem-solving skills. Eagerness to learn and grow in a fast-paced, collaborative team environment. A customer-focused mindset with a curiosity for solving business problems through technology.

Knowledge, Skills and Abilities:

Business Analytics:

Strong analytical skills with the ability to identify/analyze/synthesize product use and operational data. (Required)

Agile Methodologies and SCRUM:

Experience in Agile Scrum environments and related tools such as Jira or Confluence. (Required)

Agile Development:

Understanding of agile execution practices from strategy to deployment and support. (Required)

Technical Writing:

Excellent skills in eliciting requirements and writing clearly for technical and non-technical audiences. (Required)

Licenses and Certifications:

Certified Scrum Master (CSM) or Scrum Product Owner Certification (CSPO) (Preferred) Other Technical Certification such as Agile Certified Practitioner (PMI-ACP) (Preferred) At least 18 years of age Legally authorized to work in the

United States Travel :

Travel Required (Yes/No):

No DOT Regulated :

DOT Regulated Position (Yes/No):

No Safety Sensitive Position (Yes/No):

No Base Pay Range:

$86,300 – $155,700

Corporate Bonus Target:

10% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays – which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually – paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don’t stop there – eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder-it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth-and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.