Sr. Product Manager, Device Financing Position Available In Fulton, Georgia

Job Description:

At T-Mobile, we invest in YOU! Our Total Rewards Package ensuresthat employees get the same big love we give our customers. Allteam members receive a competitive base salary and compensationpackage

• this is Total Rewards.

Employees enjoy multiplewealth-building opportunities through our annual stock grant,employee stock purchase plan, 401(k), and access to free,year-round money coaches. That’s how we’re

UNSTOPPABLE

for ouremployees! The Sr Product Manager is a visionary, strategist, analyst,customer evangelist, respected leader of execution, andprofessional relationship builder all rolled into a single dynamicpackage. Every product at T-Mobile is envisioned and created toachieve a specific business purpose or set of business results. TheSr Product Manager is ultimately accountable, responsible, and hasownership of T-Mobile’s internal and external products, platforms,services, experiences envisioned and created to achieve thespecific business purpose or business results. At a high level thismeans identifying the intersection of customer problems/unmet needs(an opportunity), technical feasibility, business goals, securingfunding, and leading a cross-functional team as well as keystakeholders to deliver against the opportunity. Sr Product Manager is a “generalist” demonstrating deep customerappreciation, critical thinking, commercial, analytical, andleadership prowess to successfully deliver delightful anddifferentiated products that drive growth and positively impactcustomers lives. No day is the same for the Sr Product Manager. Day to dayactivities or responsibilities include: conducting market research;generating product requirements; resolving specifications; defininglong-term strategy of the product; creating the product road map;helping drive and support technical delivery end to end; definingscope for releases/product increments; partnering with development,project/program management, marketing, and other essential teammembers to define release schedule; and support/drive go-to-marketactivities as needed.

Job Responsibilities :

Owns product end to end for Device Financing, a complexcross-platform solution used by T-Mobile customers in the deviceand accessory purchase process across all sales channels. Thisincludes creating, managing, maintaining and communicating productvision, roadmap detailed requirements, features, test cases andsupporting business readiness Identifies target customer(s) for existing or future products,and designs and drives end user product research. Partners with business, internal/external team members andLeadership to understand current customer experiences, identifiesareas of opportunity Conducts analysis of quantitative and qualitative data toidentify product innovation opportunities or root cause of issues, and assess opportunitysize and impact. May work with data scientists to answer complexquestions or identify important insights from data. Demonstrates rapid hypothesis driven testing methodologies andexperiments (i.e. paper prototype, A/B testing, etc.) to informdirection, prioritize investment. Conducts cost-benefit / return on investment / NPV analysis,competitive product analysis, to support decision making. Works with partners and follows enterprise process to secureand maintain product funding. Anticipates industry trends, direction, innovation, analysespotential impacts or opportunities to customer / product, andincorporates analyses into product process. Communicates, influences, and sells ideas at VP level andbelow. This includes regularly delivering productpresentations. Drives specific ad hoc analysis and presents information toexecutive level management on request. Influences product feature set and positioning strategies toimprove customer experience, and drive or support growth. Works with external third parties to assess partnerships andlicensing opportunities. Maintains current understanding of tech trends. Assesses howtrends impact the roadmap or create opportunity for innovation ofthe product. Maximises customer insights for product vision, strategy,roadmap, priorities. Dedicates time to customers actively meeting with them to builddeeper appreciation and understand their needs and priorities. Create, lead, cultivate an active VOC feed for themselves andteam. Actively looks for opportunities to delight or meet customer’sunmet needs. Evangelizes and advocates for the customer both internally (ICthrough C level) and externally, perpetuating the customer-firstattitude. Creates an environment and culture where the team is immersedin customer-first attitude. Tests ideas with real customers to ensure that the productdelivers the desired benefit. Translates product/platform strategy by writing detailedfeatures and user stories consumable for Dev teams for highlycomplex products with multiple transactions and touchpoints. Thiswork may include creation of prototypes. Owns and handles product backlog and priorities with ourbusiness and technology partners. Backlog at this level typicallyserves 5

• 8 Agile / Scrum / Sprint teams, often with dependencieson other internal and external teams.

Scopes and ensures alignment on the prioritization ofactivities based on business and customer impact. Collaborates with Architecture and Dev teams to ensuretechnical debt and long term technical investment is factored intoroadmap. Ensures existing production defects are factored into regularbacklog prioritization for resolution based on priority. Collaborates with partners and Dev / Execution teams to createand communicate anticipated release schedule. Generates and maintains dashboards and reports that trackproduct health and success metrics. Conduct Product Quarterly Business Reviews (QBR’s) and Steeringmeetings. Runs beta and pilot programs with early-stage products andsamples. Collaborates with advertising and public relations to promoteproduct. Supports sales, marketing, and other partner teams with thenecessary product knowledge and additional documentation. Assists with the overall execution relating to all aspects ofthe software development process, from defining the strategy andarchitecture through deployment and support. Recognizes and communicates technical challenges tocollaborators and makes educated trade-off decisions with theteam. Accountable for product quality and performance in productionenvironment. Accountable for product team response in event ofcritical or high impacting defect, including communications topartners at all levels.. Handles development of adoption tools and trainingmaterials. Identify execution, operational, organizational issues thatimpede product success. Drive improvement plan to change or resolveissues (within sphere of influence). Relationship & People, Professional Development Collaborates and develops positive working relationships withmany teams, including sales, commercial accounting, marketing,legal, go-to-market, and finance. Works with outside partners andother third parties. Develops positive working relationships with Customer groups orCustomer Representatives. Maintains professional knowledge by attending educationalworkshops; reviews professional publications; establishes personalnetworks; participates in professional societies. Develops adoption tools and training material.

Qualifications:

Work Experience :

7+ years of relevant Product Management experience in an agilesoftware product development environment. Advanced levelunderstanding of customer experience. (Required)

Knowledge, Skills and Abilities :

Product Lifecycle Management Experience in delivering large andcomplex business/technology initiatives. (Required) Communication Consistent record to effectively and efficientlycommunicate with Leadership, while employing a high degree ofcollaboration and influence. (Required) Agile Shown success in directing matrixed resources anddelivering software, with Agile Scrum methodologies and othercommonly used tools, across multiple teams. (Required) SCRUM Shown success in directing matrixed resources anddelivering software, with Agile Scrum methodologies and othercommonly used tools, across multiple teams (Required) Agile Project Management Experience with Agile backlog/projectmanagement tools. (Required) Technical Writing Strong requirements elicitation, andconfirmed writing skills including the ability to write conciselyand clearly for different audiences. (Required) Business Analytics Strong analytical skills with demonstratedability to identify/analyze/synthesize product use data and use thedata to drive decisions. (Required) Bachelors Degree required.

• At least 18 years of age
• Legally authorized to work in the

United States Travel:

Travel Required (Yes/No):

Yes DOT Regulated:

DOT Regulated Position (Yes/No):

No Safety Sensitive Position (Yes/No):

No Base Pay Range:

$121,600

• $219,400

Corporate Bonus Target:

20% The pay range above is the general base pay range for a successfulcandidate in the role. The successful candidate’s actual pay willbe based on various factors, such as work location, qualifications,and experience, so the actual starting pay will vary within thisrange. At T-Mobile, employees in regular, non-temporary roles are eligiblefor an annual bonus or periodic sales incentive or bonus, based ontheir role. Most Corporate employees are eligible for a year-endbonus based on company and/or individual performance and which isset at a percentage of the employee’s eligible earnings in theprior year. Certain positions in Customer Care are eligible formonthly bonuses based on individual and/or team performance. Tofind the pay range for this role based on hiring location, clickhere . At T-Mobile, our benefits exemplify the spirit of One Team,Together! A big part of how we care for one another is working toensure our benefits evolve to meet the needs of our team members.

Full and part-time employees have access to the same benefits wheneligible. We cover all of the bases, offering medical, dental andvision insurance, a flexible spending account, 401(k), employeestock grants, employee stock purchase plan, paid time off and up to12 paid holidays

• which total about 4 weeks for new full-timeemployees and about 2.5 weeks for new part-time employees annually
• paid parental and family leave, family building benefits, back-upcare, enhanced family support, childcare subsidy, tuitionassistance, college coaching, short
• and long-term disability,voluntary AD&D coverage, voluntary accident coverage, voluntarylife insurance, voluntary disability insurance, and voluntarylong-term care insurance. We don’t stop there
• eligible employeescan also receive mobile service & home internet discounts, petinsurance, and access to commuter and transit programs!

To learnabout T-Mobile’s amazing benefits, check outwww.t-mobilebenefits.com . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t havea corporate ladder-it’s more like a jungle gym of possibilities! Welove helping our employees grow in their careers, because it’s thatshared drive to aim high that drives our business and our cultureforward. By applying for this career opportunity, you’re living ourvalues while investing in your career growth-and we applaud it.

You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisionsconcerning the employment relationship will be made without regardto age, race, ethnicity, color, religion, creed, sex, sexualorientation, gender identity or expression, national origin,religious affiliation, marital status, citizenship status, veteranstatus, the presence of any physical or mental disability, or anyother status or characteristic protected by federal, state, orlocal law. Discrimination, retaliation or harassment based upon anyof these factors is wholly inconsistent with how we do business andwill not be tolerated. Talent comes in all forms at the Un-carrier. If you are anindividual with a disability and need reasonable accommodation atany point in the application or interview process, please let usknow by emailing ApplicantAccommodation@t-mobile.com or calling1-844-873-9500 . Please note, this contact channel is not a meansto apply for or inquire about a position and we are unable torespond to non-accommodation related requests.