MANAGER, CLOUD Position Available In Worcester, Massachusetts

MANAGER, CLOUD

Date:

Jun 20, 2025

Location:

Webster, MA, US Company:

MAPFRE At MAPFRE, our commitment to care is not just our purpose; it’s the driving force behind everything we do. We care about the things that resonate with the needs of our employees, our customers and the community. +

For Employees:

We cultivate an inspiring and dynamic workplace where collaboration and innovation fuel the success of our high-performing teams. +

For Customers:

In addition to being Massachusetts’ #1 home and auto insurer, we provide unmatched peace of mind to our customers across the U.S. + For the

Community:

Our culture of care extends to impactful community engagement and environmental initiatives locally and globally. This is who we are at MAPFRE, and we invite you to be part of a movement that cares deeply and acts boldly. Together, we make a difference. Responsible for managing building the MUSA Cloud Platform to enable the department in cloud migrations and cloud project delivery. Utilizing solid expertise and experience in AWS cloud technology to manage and collaborate with cross-functional teams to understand requirements, delivery planning and successful delivery of cloud projects. Daily customer interaction and management of all team tasks with accountability for deliverables. Lead technical discussions relevant to cloud migration with multiple stakeholders to include clients at all levels, application teams, suppliers and program managers. Work closely with other leaders to in a matrixed environment to ensure successful cloud delivery and provide ongoing maintenance, upgrades, new projects, etc.. Manage schedules, assign tasks, sprint planning with multiple projects. Adding to technical, design discussions, issue resolution and removing obstacles to ensure program goals are met. Articulates solutions, co-develops and documents solution. Facilitates and plans change management and release management activities. Identifies and addresses inter-team technical dependencies, bridges gaps in technical management. Coaches, manages and leads engineers to achieve organizational goals. Develop and promote new processes, procedures and solutions that enable improved automation, resilience, reliability and availability of our application portfolio. Provide management reports of automated performance and systems’ metrics for trend analysis. In addition, participate in discussions and decision-making process with all levels of IT staff and management, as well as on project teams. Act as a champion for Cloud Platform Automation throughout IT and make recommendations to effect positive change and improve quality, agility and velocity

• Knowledge, Skills and Abilities:

•

Education:

Bachelor’s Degree in STEM field, preferably

Computer Science Experience:

6 – 8 years or more years.

Knowledge:

Advanced knowledge of AWS Cloud practices within field. Integrates and evaluates new advancements in industry, concepts, techniques, and standards to contribute to successful business results. Considered an expert in the field within the organization. AWS Solutions Architect Professional, Project Management certifications preferred. Knowledge of engineering tools (configuration management systems, DevSecOps, debuggers) is required.

Decision Making:

Makes complex decisions interpreting company policy, for which there is no set procedure. Decisions influence success for projects of significant impact importance, client relationships, expenses and or ability to meet organizational objectives.

Supervision Received:

Work is performed without appreciable direction. Exercises considerable latitude in determining objectives and approaches to assignment.

Leadership:

Plans, allocates the activities of project teams. Provides training and guidance to less experienced staff. Problem Solving /

Operations/Direct Work Involvement:

Develops solutions to complex problems which require the regular use of innovation. Ensures that solutions are effective in meeting organizational objectives. Questions problem definition to address underlying issues.

Client Contacts:

Manages difficult complex situations and or high impact internal externalrelationships. Serves as consultant to management on high impact and complex projects and may also be an external spokesperson for the organization on significant matters pertaining to policies, plans, and objectives. Interaction frequently includes senior internal and external personnel often requiring complex coordination between organizations.

• Additional Knowledge, Skills and Abilities:

• Demonstrated ability to lead, manage, train and motivate staff to achieve individual, department, and company goals.
• Understanding of the business and technical elements of the property and casualty insurance business preferred.
• Skilled in project management practices, techniques, scheduling, resource/budget management, scope control, and change control practices, with a thorough working knowledge of System Development Methodology.
• Proven ability to plan, organize, and control a diverse workload in a highly dynamic environment which includes application development and problem resolution with root cause analysis.
• Proven analytical, decision making, and problem solving abilities.
• Experienced in estimating project work efforts and leading others in this activity.
• Excellent interpersonal, communications, and presentation skills, both written and verbal.
• Ability to provide staffing recommendations.
• A record of building effective work relationships and operating as a dependable team player.
• Able to manage groups dynamics, facilitate effective team interaction, and negotiate effectively with customers, vendors, staff, and peers.
• Is proficient in the use of desktop applications.
• Ability to offer and entertain challenging ideas in a collaborative work environment.
• Demonstrate and coach for proactive, results oriented accountability.

Thank you for considering MAPFRE Insurance as part of your career journey. We’re proud to be rated “A” (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states. If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com . _We are proud to be an equal opportunity employer._

• Nearest Major Market:

• Worcester

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