Senior Web Product Manager Position Available In Jackson, Missouri

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Company:
H&R Block
Salary:
JobFull-timeOnsite

Job Description

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you’ll do… H&R Block, the world’s leader in tax preparation services, is looking for a Senior Web Product Manager who will be responsible for working across a variety of digital web properties to deliver high-quality solutions to solve business needs across the organization . In this exciting role, you will develop web and testing strategies and collaborate with a cross-functional team to execute best-in-class web experienc es from beginning to end . This position is flexible but ideally located at our corporate headquarters, in the premier downtown Power & Light district of Kansas City, where everything is either steps or a streetcar ride away. D evelops, recommends, and implements web marketing plans and programs designed to advance our product and meet business goals , including growing revenues, clients, and profitability. Leads and develops testing programs for the product team including strategy, process improvements, coordination and execution, and analysis and insights for all lines of business Responsible for personalized experiences , including data and customer strategy, coordination and execution and analysis and insights for all lines of business Work s with a cross-functional team of UX, UI, SEO, IT, content, and other key stakeholders to ensure project s meet strategic objectives and timelines and incorporate web best practices . Analyzes key performance metrics and develops and implements product and test and learn roadmaps to improve , modernize, and optimize websites. Identifies key stakeholders, assumptions , and constraints to gain alignment and develop plans to meet project timelines, budgets , and quality metrics , and to determin e alternatives to overcome obstacles and mitigate risks . Prioritizes projects based on evaluation of short- and long-term benefits to the company. Provides project briefs and requirements to internal and/or outside content and creative agencies for the development of landing pages, banners, marquees, sales pages, and web tools on H&R Block web properties. Responsible for reviewing design documentation with development teams and QA and gaining approval s for creative deliverables from legal, SEO, and business leaders . Owns successful execution of project s from initiation to implementation , communicates effectively, and works with a sense of urgency. What you’ll bring to the team… Bachelor’s Degree in business or marketing or combination of education and work experience 5+ years’ relevant web production/pro duct management experience An ability to analyze key performance metrics to understand strengths and opportunities A strong customer-first mindset Excellent written and oral presentation and facilitation skills, including the ability to communicate with all levels of internal associates and business partners to influence a wide range of audiences An ability to discuss technical projects at a high-level with squads and understand design implementation and impact Strong project management and organizational skills to balance multiple projects a different points of development A track record of devising strategies to drive customer acquisition and revenue growth Growth mindset: Flexible, friendly, can-do attitude

Strong EQ:

Ability to establish and nurture relationships with team members and stakeholders Ability to work in a fast paced, ever – changing environment It would be even better if you also had… Experience working with digital marketing firms Experience in formal product management methodologies Experience working with web development teams An understanding of key performance metrics to identify strengths and opportunities Basic understanding of HTML coding Experience with Agile and iterative product management processes and methodolog y Experience using the Adobe suite of products including Adobe Analytics and Workfront Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com .

Equal Opportunity Employer :

H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

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