Product Management Director-Claims & Recovery Position Available In Mecklenburg, North Carolina

• About this role:
• Wells Fargo is seeking a strategic, customer-centric Claims & Recovery Product Director to lead and scale our product vision. This role is ideal for a seasoned product leader who thrives at the intersection of innovation, business impact, and cross-functional leadership. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .
• In this role, you will:
• + Manage and develop specialized teams of managers and professional individual contributors + Analyze customer and results-oriented information + Perform market research related to development and testing of services and products + Identify opportunities and strategies for establishing pricing policies, distribution strategies, technical systems, and customer requirements + Manage companywide efforts to align and coordinate distribution channels, systems requirements, product introduction, marketing, training, and ongoing product and service management + Lead teams by making strategic decisions to resolve highly complex, unique, and critical product line issues to meet deliverables + Interpret and develop range of new products or product lines and product life cycle management for functions with moderate to high complexity and risk + Collaborate with and influence stakeholders, subject matter experts, project managers, and experienced leaders + Manage allocation of people and financial resources for Product Management + Develop and guide a culture of talent development to meet business objectives and strategy •

Required Qualifications:

• + 8+ years of Product Management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 4+ years of management or leadership experience

• Desired Qualifications:

• + Current or prior experience with Fraud and Claims + Technology experience and understanding of the SDLC lifecycle + Experience in development of product strategies and roadmaps, management of products ranging from concepts in ideation through to market delivery with emphasis in the Fraud and Claims space + Experience utilizing Product Management disciplines of leading, coaching, and motivating teams to deliver value in alignment with OKRs + Ability to bring successful products to market on time, incorporating a variety of development and delivery strategies (third party, insourcing, outsourcing) + Experience delivering products using agile /scrum principles + Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment, using analytical skills and orientation in making decisions + Excellent verbal, written, and interpersonal communication skills + Ability to effectively build relationships and interact with all levels of the organization + Facilitation and collaboration skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities + Experience communicating and presenting complex information to multiple levels of the organization, translating data into understandable, actionable information and recommendations + Experience navigating matrixed organizations and teams with proven success in leveraging the right people and resources at the right time for consistent and dependable delivery of optimal value to the customer and the business •

Job Expectations:

• + This position is not eligible for Visa sponsorship

• Position Locations:

• 2850 S Price Rd., CHANDLER, AZ 85286 1525 W W T Harris Blvd., CHARLOTTE, NC 28262-8522

• Posting End Date:

• 17 Jun 2025
• _•Job posting may come down early due to volume of applicants.

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• We Value Equal Opportunity
• Wells Fargo is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in

Canada:

Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

• Applicants with Disabilities
• To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
• Drug and Alcohol Policy
• Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

• Wells Fargo Recruitment and Hiring Requirements:

• a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

• Req Number:

• R-464773