Senior Manager, Digital Product Onboarding and Servicing Transformation Position Available In Mecklenburg, North Carolina

• About this role:
• The Digital, Commercial Banking and Corporate & Investment Banking group is looking for a dynamic leader to join the Digital Onboarding, Implementation and Servicing product leadership team.

This leader will be responsible for reimagining and streamlining end-to-end product onboarding processes for all Commercial and Corporate and Investment Banking clients. We are seeking to transform our business model to meet evolving client needs, and establish a world class digital brand for this valuable client segment.

• In this role, you will:
• + Manage and develop two or more specialized teams of managers and digital professional individual contributors with focus on supporting the development and execution of digital strategy within a large business line or functional area for cross-functional stakeholders and internal partners associated with the function or affected by its outcomes + Identify opportunities and strategies for programs and initiatives with impact across the business line and may have enterprise-wide impact + Lead the team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables like content strategy/creation, customer experience, analytics/research or product management + Interpret and develop range of policies and procedures for functions with moderate to higher complexity and risk + Collaborate with and influence all levels of professionals, including senior leadership + Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group + Develop and guide a culture of talent development to meet business objectives and strategy + Define a transformation roadmap across product, technology and operations to achieve a product implementation target state the is digital-first and client-focused.

+ Develop a close partnership with LOB leaders, product managers, and operational teams to ensure close alignment on roadmap, prioritization, and sequencing of enhancements in the product implementation space. + Champion a client-centric approach, leveraging data and feedback to shape the target state for our product onboarding and fulfillment processes. + Lead initiatives that rely on cross-functional teams including product, technology, compliance, operations and front-line business units to deliver against the transformation roadmap + Introduce automation, AI and other strategies to eliminate friction, improve cycle times, and ensure regulatory compliance + Identify opportunities and strategies for programs and initiatives with impact across the business line and may have enterprise-wide impact + Interpret and develop range of policies and procedures for functions with moderate to higher complexity and risk

• Required Qualifications:

• + 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 3+ years of management or leadership experience + Experience with digital customer experience, digital product/program management, digital platforms, commercial banking, or transformation + Experience working in an Agile model + Strong understanding of commercial banking and corporate and investment banking •

Desired Qualifications:

• + Extensive experience and understanding of commercial banking products including payments and liquidity products, with experience launching complex digital experiences backed by data-driven insights + Experience driving transformational initiatives at a large organization, ideally around implementation and servicing experiences or in a highly complex client and regulatory environment + Experience operating in a large, matrixed financial services organization + Deep expertise in digital platforms, AI technologies, and client journey mapping + Experience with client lifecycle management (CLM), CRM platforms and onboarding technologies + Ability to influence successfully within a matrixed environment and build effective business partnerships with all levels of team members + Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals + Strong collaboration with proven ability to lead through influence + Excellent verbal, written, and interpersonal communication skills •

Job Expectations:

• + Ability to work on-site at approved location at least three days a week + Ability to travel up to 30% of the time + This position is not eligible for Visa sponsorship _

San Francisco, CA and New York, NY Pay Range:

$144,400

• 300,000.00 annually_
• Pay Range
• Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $144,400.00
• $300,000.00
• Benefits
• Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits
• Wells Fargo Jobs (https://www.

wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement

• Posting End Date:

• 19 May 2025
• _Job posting may come down early due to volume of applicants._
• We Value Equal Opportunity
• Wells Fargo is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

• Applicants with Disabilities
• To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
• Drug and Alcohol Policy
• Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

• Wells Fargo Recruitment and Hiring Requirements:

• a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

• Req Number:

• R-458366